Author Topic: I need help  (Read 1989 times)

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Miller Law Office

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I need help
« on: November 04, 2009, 09:17:48 PM »
I have avast saved to my desktop.  I have double clicked it and then hit run.  Then I click next. It goes thru a bunch of stuff.  Then it ends with there was an error while changing the product configuration.

Offline Tarq57

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Re: I need help
« Reply #1 on: November 04, 2009, 09:39:16 PM »
Hi, welcome to the forum.

Is the item you have saved to the desktop the Avast installer (normally downloaded via Download.com,) ~300Kb, titled "avast_home_setup.exe"?

What is the Operating system, what other security apps are installed, what was the last AV installed?
Windows 10,Windows Firewall,Firefox w/Adblock.