Author Topic: pls help me i really dont know what im gonna do!!!!!!  (Read 19093 times)

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Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #15 on: November 07, 2009, 11:02:22 AM »
how can i follow those steps if the steps is about the kaspersky antivirus????
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Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #16 on: November 07, 2009, 11:06:12 AM »
how can i follow those steps if the steps is about the kaspersky antivirus????
L'arc was not mentioning Kaspersky Antivirus but a small program by Kaspersky to get rid of the malware.  So, please follow his instruction.

Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #17 on: November 07, 2009, 11:12:08 AM »
But I dont know how to reformat the PC.Should I do reformat even i follow those steps????
OS: Windows Xp
Processors: Pentium(R) Dual Core CPU E5800 @ 3.20 GHz 3.20 GHz
RAM: 2GB
32 BIT Operating System
Graphics Card : Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM1.0)
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Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #18 on: November 07, 2009, 11:15:29 AM »
But I dont know how to reformat the PC.Should I do reformat even i follow those steps????
He was not saying the you need to reformat PC but USB stick before backing up files.
« Last Edit: November 07, 2009, 11:40:21 AM by Rumpel »

Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #19 on: November 07, 2009, 11:20:44 AM »
Why SHould I Back Up The FIles????
OS: Windows Xp
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Offline .: L' arc :.

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #20 on: November 07, 2009, 11:29:55 AM »
 If you have any important files, I am suggesting you to back up them onto a clean USB Flash Disk since the best way to eliminate Sality completely is by a PC reformat. If we reformat the PC, everything on your HD would be gone. I asked you to perform those disinfection steps before to eliminate most of what we can, not to completely disinfect the PC. That way would help you get a better back up process and less hassle/errors, just less. Sorry but, this is all I could do to help.
« Last Edit: November 07, 2009, 11:32:59 AM by .: L' arc :. »
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Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #21 on: November 07, 2009, 11:31:46 AM »
Sorry, I guess you were right he was mentioning that you should reformat PC and start over since Salty is so nasty.  Alternatively, you may like to wait till some people with more specialist knowledge come to this forum.

PS @L'arc, if you think I misunderstood you, you can point it out.  I thought you had gone off line.  It is hard for me to read your comments since the smaller fonts.
« Last Edit: November 07, 2009, 11:48:58 AM by Rumpel »

Offline Tarq57

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #22 on: November 07, 2009, 11:33:10 AM »
Hi ladygaga,
If the virus has infected (and continues to infect) more of the files in your computer, it may soon infect everything.
If you have important documents, pictures etc that can not be easily replaced, you should make a copy of it to a flash drive or CD's.
It is possible you will have to reformat and reinstall Windows. (Do you have the Windows CD?)

Reformat basically wipes everything from the computer hard drive. The virus included.(Your pictures/files/bookmarks/emails also.You loose the lot.)
I strongly recommend you follow the steps posted earlier, to run the extra tools suggested, and report what they find. It will give an idea of how widespread the virus is.
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Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #23 on: November 07, 2009, 11:48:34 AM »
well i have finish the SalityKiller.exe scan and nothings find outs

and Tarq57 the virus had stop spreading after i did a boot scan on avast.
OS: Windows Xp
Processors: Pentium(R) Dual Core CPU E5800 @ 3.20 GHz 3.20 GHz
RAM: 2GB
32 BIT Operating System
Graphics Card : Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM1.0)
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Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #24 on: November 07, 2009, 11:53:55 AM »
Hmmm...  @L'ark  Are you sure that the malware was so nasty...?  I'm not a specialist but it seems to be O.K...  Of course, to be sure, reformatting is probably the best way, though.

Offline .: L' arc :.

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #25 on: November 07, 2009, 12:13:50 PM »
Rumpel,

 Sality was very nasty, umm, I believe, devastative would be the better word to describe it since it may have been removed yet it leaves your computer damaged due to file infections.

 Hearing the word about messenger.exe and jqsnotify.exe being oddly gone could be a possible sign of spread of the infection. Anyhow, it would always be best to have a second opinion from someone else so I guess, it would better if we consider waiting for other ideas about this.

 Thank you for your help.

PS: Sorry, I can't keep up with the time. Good night to everyone.
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Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #26 on: November 07, 2009, 12:18:47 PM »
Rumpel,

 Sality was very nasty, umm, I believe, devastative would be the better word to describe it since it may have been removed yet it leaves your computer damaged due to file infections.

 Hearing the word about messenger.exe and jqsnotify.exe being oddly gone could be a possible sign of spread of the infection. Anyhow, it would always be best to have a second opinion from someone else so I guess, it would better if we consider waiting for other ideas about this.

 Thank you for your help.

PS: Sorry, I can't keep up with the time. Good night to everyone.



L'arc messenger.exe and jqsnotify.exe is gone because avast detected it that it is infected and deleted it  when i have the boot scan so thats why it was gone



GOOD NIGHT TOO
OS: Windows Xp
Processors: Pentium(R) Dual Core CPU E5800 @ 3.20 GHz 3.20 GHz
RAM: 2GB
32 BIT Operating System
Graphics Card : Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM1.0)
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Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #27 on: November 07, 2009, 12:29:48 PM »
Rumpel,

 Sality was very nasty, umm, I believe, devastative would be the better word to describe it since it may have been removed yet it leaves your computer damaged due to file infections.

 Hearing the word about messenger.exe and jqsnotify.exe being oddly gone could be a possible sign of spread of the infection. Anyhow, it would always be best to have a second opinion from someone else so I guess, it would better if we consider waiting for other ideas about this.

 Thank you for your help.

PS: Sorry, I can't keep up with the time. Good night to everyone.
I see.  Thank you, L'arc, good night.


@ladygaga345  I guess it all depends on you now.  I'd go for reformatting but if you are sure it's gone, you may like to download Windows Messenger and Java, you can download them:

http://www.microsoft.com/downloads/details.aspx?FamilyId=A8D9EB73-5F8C-4B9A-940F-9157A3B3D774&displaylang=en

http://www.java.com/en/download/manual.jsp

They may not work if other files are damaged, though.

Also, it would be suitable for you to get rid of the remains of Panda and Norton.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

As for Panda, please search the net with words "Panda Uninstall" and pick up an appropriate version from the official site.

I took it wrong.  Ladygaga345 must have let the computer through online Panda and Kaspersky scan, which won't conflict against Avast!.

Alternatively, you may like to wait till some people with more knowledge visit this forum.
« Last Edit: November 07, 2009, 01:06:14 PM by Rumpel »

Offline ladygaga345

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #28 on: November 07, 2009, 01:06:44 PM »
but i didnt know what norton product has been installed on my pc
ahh awkie i will w8
« Last Edit: November 07, 2009, 01:08:39 PM by ladygaga345 »
OS: Windows Xp
Processors: Pentium(R) Dual Core CPU E5800 @ 3.20 GHz 3.20 GHz
RAM: 2GB
32 BIT Operating System
Graphics Card : Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM1.0)
AVAST FREE ANTIVIRUS

Offline Rumpel

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Re: pls help me i really dont know what im gonna do!!!!!!
« Reply #29 on: November 07, 2009, 01:12:46 PM »
but i didnt know what norton product has been installed on my pc
ahh awkie i will w8
Haha, sorry.  You may like turn on the mail notification function.  Just check the box of "Notify me of replies".  For there are many people here with more knowledge will visit this forum.