Download OTL to your desktop from here:
http://oldtimer.geekstogo.com/OTL.exe Double click the file to run it. Make sure other windows are closed, so the scan can be performed without a break. When a window is being shown under Output at the top, change this into Minimal Output.
Tag the following options: LOP Check en Purity Check.
Now click the Run Scan button. Do not change any settings until we say so. The scan will not take much time.
Whenever the scan has been performed two notepad txt files open up: OTL.Txt and Extras.Txt. These are saved at the same location as OTL.
Copy - select all - copy the contents of these files and post them as attached files with your next posting.
The procedure after this is as follow After the logs- In the white window at the bottom - Custom/Scans/Fixed with OTL you will paste a fix we shall provide you with.
Then you can run the fix and restart if necessary.
Then we will ask for a new logfile txt as an attached txt file.
If this cleansing has been performed - you can disinfect your USB stick using Flash Disinfector from here:
http://www.techsupportforum.com/sectools/sUBs/Flash_Disinfector.exeThen we clean up after OTL - in OTL click CleanUp.
You can finish off running a complete and full MBAM scan - download from here:
http://www.malwarebytes.org/mbam-download.phpSo first we will get your OTL.Txt and Extras.Txt
polonus