Author Topic: BSOD - Error is "Unable to load image aswSP.SYS" from MiniDump File  (Read 2732 times)

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richarddd

  • Guest
My PC has rebooted at least once a day for the last week.
I have looked at the MiniDump File and this is the Error.

Unable to load image aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS

I am running XP with SP3 and Avast Home 4.8 on Virus Database 091113-0. 13/11

Is anybody else seeing this problem

Offline igor

  • Avast team
  • Serious Graphoman
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  • Posts: 11811
    • AVAST Software
Re: BSOD - Error is "Unable to load image aswSP.SYS" from MiniDump File
« Reply #1 on: November 13, 2009, 06:52:41 PM »
The message just says that you don't have symbols for aswSP.sys, which is as expected.
Please upload the minidump to ftp://ftp.avast.com/incoming

Thanks.

richarddd

  • Guest
Re: BSOD - Error is "Unable to load image aswSP.SYS" from MiniDump File
« Reply #2 on: November 13, 2009, 08:14:36 PM »
Thats a shame because I had not had a BSOD problem on a PC for a few years.
I was hoping that is was a simple problem with aswSP.sys and therefore easy to fix.
 
Anyway I have uploaded the MiniDump File -Mini111309-01.dmp

Thanks

sparge

  • Guest
Re: BSOD - Error is "Unable to load image aswSP.SYS" from MiniDump File
« Reply #3 on: November 14, 2009, 01:16:14 AM »
My PC has rebooted at least once a day for the last week.
I have looked at the MiniDump File and this is the Error.

Unable to load image aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS

I am running XP with SP3 and Avast Home 4.8 on Virus Database 091113-0. 13/11

Is anybody else seeing this problem

Possibly. I had it a couple of weeks ago; see these threads:

http://forum.avast.com/index.php?topic=49095.0
http://forum.avast.com/index.php?topic=50459.0

You may wish to see if you can reproduce the more specific diagnosis I subsequently arrived at. If so, please send the minidump to Alwil and add your voice to mine. Maybe they'll take two people more seriously than one.