You could also check the offending/suspect file at:
VirusTotal - Multi engine on-line virus scanner and
report the findings here the URL in the Address bar of the VT results page. You can't do this with the file securely in the chest, you need to extract it to a temporary (not original) location first, see below.
The zero bytes usually indicates avast is either alerting or blocking activity on the file:
Create a folder called Suspect in the C:\ drive, e.g. C:\Suspect. Now exclude that folder in the
Standard Shield, Customize, Advanced, Add, type (or copy and paste) C:\Suspect\* That will stop the standard shield scanning any file you put in that folder. You should now be able to export any file in the chest to this folder and upload it to VirusTotal without avast alerting.
If on;y avast and GData detect this:
Send the sample to
virus@avast.com zipped and password protected with the password in email body, a reference to this topic (give URL) and possible false positive in the subject. Given the difficulty you had emailing, try this.
You can also add the file to the User Files (File, Add) section of the avast chest (if it isn't already there) where it can do no harm and send it from there.
A copy of the file/s will remain in the original location, so you will need to take further action and can remove/rename that.
Send it from the User Files section of the chest (select the file, right click, email to Alwil Software). It will be uploaded (not actually emailed) to avast when the next avast auto (or manual) update is done.