Avast:
Please understand that this has costed hours of our time to deal with and figure out. Unless one visited the Avast forums, one had no idea what was going on, and that includes the vast majority of average users. I happen to be very technology literate and was able to find the cause of the issue very quickly, but the countless friends and family members I have recommended Avast to, and even installed on their computers, do not understand this.
As I have stated in another post, we as Avast users need to be informed of exactly how this screw up occurred and what steps are being taken to prevent this from occurring again.
Thank you.
