Boot time scan keyboard error - where's the patch?

[laah-ra]

Hello. I just downloaded avast for the first time 2 days ago. I'm trying to get rid of a really bad phishing trojan. But I am not able to do a boot time scan because everytime it says 'keyboard error' and then no files get scanned . And yes, I have already checked the boot log in the DATA folder. The scan only lasts for about 4 seconds and it's over.

I read on another thread that there's a patch available to fix this problem. It was created by one of avasts own programmers. So I found it on another old thread and I tried to save the file but my computer said that the file already exists on my computer. So I don't get it. What's going on?  Please, where can I find the most recent version of that patch? Thank You.

[Pondus]

Is this avast V4.8 or V5

[laah-ra]

Sorry, I forgot to mention - it is 4.8

[Pondus]

What OS do you have  32bit/64bit


Try repair avast
For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.



You can also try these for removal of the trojan


MBAM http://filehippo.com/download_malwarebytes_anti_malware/
update and run quick scan, click the button "remove selected" to quarantine anything found, and restart

SAS http://filehippo.com/download_superantispyware/

Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

[Pondus]

I guess you have seen this http://forum.avast.com/index.php?topic=44003.0

[laah-ra]

I have Windows XP 32bit.

I will try repairing avast.

Actually I have already tried Malwarebytes and it did get rid of most of it but then the trojan regenerated itself :'(

but thank you anyhow

[laah-ra]

Yes, that's one of the threads I had seen. The avast programmer who made the patch is called vojtech.

[Pondus]

Actually I have already tried Malwarebytes and it did get rid of most of it but then the trojan regenerated itself

you should ask for help in the " virus and worm " forum and let Oldman or Essexboy remove it

[Pondus]

if you want to continue trying yourself, you can also try



Dr.Web Cureit http://www.freedrweb.com/cureit/?lng=en
How Do I Use Dr.Web CureIt!? http://www.freedrweb.com/cureit/how_it_works/

Norman malware Cleaner http://www.norman.com/support/support_tools/58732/en

[laah-ra]

you should ask for help in the " virus and worm " forum and let Oldman or Essexboy remove it

ok, I think I might do that, thank you Pondus