Author Topic: Oh wise sages of the forum please help! :-)  (Read 3910 times)

0 Members and 1 Guest are viewing this topic.

Avastfan1

  • Guest
Oh wise sages of the forum please help! :-)
« on: December 04, 2009, 01:26:32 AM »
Hello! :-)

A friend of mine is using Nero Photoshow 4 on a Window$ 7 machine and receives this message:

The application has failed to start because mfc71.dll was not found. Re-installing the application may fix the problem.

My friend Google gives conflicting results. Some say it is Malware (wtf?), others a legitimate program linked to The Microsoft Foundation Class Library.

1. Is this program malware?

2. If not, how would you recommend solving this problem?

3. Would you follow a commonly suggested solution, download it from http://www.dll-files.com/dllindex/dll-files.shtml?mfc71 and copy it to c:\windows\system32 and the Photoshow programme directory?

Many thanks in advance for your kind help!

Cheers,

Avastfan1

ardvark

  • Guest
Re: Oh wise sages of the forum please help! :-)
« Reply #1 on: December 04, 2009, 01:53:07 AM »
Hi...

Give #3 a shot and see what happens, although it should solve the problem. :)

May God bless you :)

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 87053
  • No support PMs thanks
Re: Oh wise sages of the forum please help! :-)
« Reply #2 on: December 04, 2009, 02:17:00 AM »
Quote from: Avastfan1
The application has failed to start because mfc71.dll was not found. Re-installing the application may fix the problem.

Did your friend actually check to see if this file does exist in the c:\windows\system32 folder ?

If it does it may be that the dll just needs to be registered.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

sded

  • Guest
Re: Oh wise sages of the forum please help! :-)
« Reply #3 on: December 04, 2009, 02:41:13 AM »
Could also be stored in the wrong place.  First thing to do is a file search from Windows Explorer File Finder to make sure you don't already have it.  Then you can download it from a reliable source, and to be extra careful upload it to Virus Total (http://www.virustotal.com/) to make sure it is a good version, not a virus.  Then use it.

Avastfan1

  • Guest
Re: Oh wise sages of the forum please help! :-)
« Reply #4 on: December 04, 2009, 02:24:01 PM »
Thank you for the replies, I will search for the file today.

- How do you register a .dll file in Window$ 7?
- Which website is a reliable source to download it from?

Thanks in advance!

Avastfan1

Offline polonus

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 33569
  • malware fighter
Re: Oh wise sages of the forum please help! :-)
« Reply #5 on: December 04, 2009, 02:49:19 PM »
Hi Avastfan1,

Just go here for info on the fix: http://pcsupport.about.com/od/findbyerrormessage/a/mfc71dll.htm

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Avastfan1

  • Guest
Re: Oh wise sages of the forum please help! :-)
« Reply #6 on: December 06, 2009, 11:59:56 PM »
Thanks for all the replies.

I have solved the problem.

Avastfan1

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 87053
  • No support PMs thanks
Re: Oh wise sages of the forum please help! :-)
« Reply #7 on: December 07, 2009, 01:08:55 AM »
You could conclude the story by saying what it was that solved the problem.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Avastfan1

  • Guest
Re: Oh wise sages of the forum please help! :-)
« Reply #8 on: December 08, 2009, 11:49:23 AM »
Fair point DavidR.

She simply copied the file from the Window$ System32 directory to every Nero directory on the hard disk. The error message no longer appears.

However, it turns out that Nero Photoshow 4 deluxe is only compatible with Window$ 7. So, although it solved the mfc71.dll problem, the program still doesn't fully function!

>:[


Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 87053
  • No support PMs thanks
Re: Oh wise sages of the forum please help! :-)
« Reply #9 on: December 08, 2009, 05:05:47 PM »
Thanks, aren't computers fun ;D
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security