Author Topic: Avast.com currently rated as Spyware/Malware Sources by BlueCoat  (Read 6586 times)

0 Members and 1 Guest are viewing this topic.

Offline Fract504

  • Full Member
  • ***
  • Posts: 108
  • The Man-Machine
Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« on: December 09, 2009, 06:27:57 PM »
I discovered this, because one of my PC could not update the iAVS Patterns and gave error messages from avast.
Digging deeper into the problem I found out that the K9 Web Protection (Web Site blocker for kids) was the problem.

Some weird user (maybe he wanted to harm avast) asked Blue Coat to rate avast as Spyware and therefore (maybe not knowing avast) BlueCoat changed the rating of avast.com.

I wrote to them to change the rating back to normal, so users who use K9 Web Protection are getting regular avast updates again.
Another workaround is to always allow avast.com in the control center of K9.

You can check the site rating here: http://www1.k9webprotection.com/support/check-site-rating.php

I'll keep this thread updated, if I get a response from BlueCoat. Normally it takes less than 24 hours for their reaction.

« Last Edit: December 09, 2009, 06:29:58 PM by Fract504 »

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #1 on: December 09, 2009, 06:35:24 PM »
Completely false positive from K9.
They must review the setting as soon as possible.
The best things in life are free.

Offline logos

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 9441
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #2 on: December 09, 2009, 06:58:51 PM »
yeah I just checked... but do these guys matter? I never heard of them before  ???
w7 - ais7

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #3 on: December 09, 2009, 07:07:04 PM »
yeah I just checked... but do these guys matter? I never heard of them before  ???
Yes. They matter. They listen the users.
The best things in life are free.

Offline logos

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 9441
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #4 on: December 09, 2009, 07:09:40 PM »
yeah I just checked... but do these guys matter? I never heard of them before  ???
Yes. They matter. They listen the users.

yeah but how many users know them, are they a known, reputed company, what's the impact when they relay users' feedback...how spread is that?
w7 - ais7

Offline Fract504

  • Full Member
  • ***
  • Posts: 108
  • The Man-Machine
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #5 on: December 09, 2009, 07:17:26 PM »
Hello? BlueCoat?

Of course they matter. Maybe not so much in the home user market, but for enterprises surely.
They make enterprise class proxy and security appliances. They are well known.
« Last Edit: December 09, 2009, 07:21:27 PM by Fract504 »

Offline logos

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 9441
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #6 on: December 09, 2009, 07:43:37 PM »
Hello? BlueCoat?

Of course they matter. Maybe not so much in the home user market, but for enterprises surely.
They make enterprise class proxy and security appliances. They are well known.


OK  ;) that's what I was starting to wonder when I saw their main web site some minutes ago.
w7 - ais7

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
The best things in life are free.

Offline logos

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 9441
w7 - ais7

Offline Mikos

  • Jr. Member
  • **
  • Posts: 61
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #9 on: December 09, 2009, 09:39:01 PM »
I am also a user of K9. They have one of the best parental controls in the market and is for free. The best if you ask me specially if you don't forget your password for it. I also had that issue. Same work around.



Mikos
Windows 7 Ultimate 64 bit, Avast Free Antivirus 5.0.377, Comodo Internet Security (Firewall Only with D+ set to Optimum)
On demand scanners: Malwarebystes Anti Malware, ESET Online Scan

PC Specs: Intel Core 2 Duo E7300 2.66Ghz, Intel DG31PR, 4Gb RAM, 160Gb HDD, Nvidia GeForce 7300 LE

Offline Fract504

  • Full Member
  • ***
  • Posts: 108
  • The Man-Machine
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #10 on: December 09, 2009, 09:54:26 PM »
Yes, their free K9 Web Protection Product is the "Avast" of Web Filtering Software  ;D
It has everything in it that you normally get only from paid products.
It can even trigger a barking dog sound, when your kid browses shady sites  :)

Offline Mikos

  • Jr. Member
  • **
  • Posts: 61
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #11 on: December 09, 2009, 11:22:14 PM »
Yes, their free K9 Web Protection Product is the "Avast" of Web Filtering Software  ;D
It has everything in it that you normally get only from paid products.
It can even trigger a barking dog sound, when your kid browses shady sites  :)

Didn't know they use something from Avast. Hehehehe...

Yeah... Got it installed on the PC of my nephew (Windows XP, SP3) who happens to be a 10 year old. Really does its job.  :D

It is even better than paid parental controls that can be bypassed so easily. I tested K9 before installing it in my nephew's PC as he has some geekie friends. Booting in Safemode doesn't get rid of it. As long as you don't know the password, it will lock you out.



Mikos
Windows 7 Ultimate 64 bit, Avast Free Antivirus 5.0.377, Comodo Internet Security (Firewall Only with D+ set to Optimum)
On demand scanners: Malwarebystes Anti Malware, ESET Online Scan

PC Specs: Intel Core 2 Duo E7300 2.66Ghz, Intel DG31PR, 4Gb RAM, 160Gb HDD, Nvidia GeForce 7300 LE


Offline Fract504

  • Full Member
  • ***
  • Posts: 108
  • The Man-Machine
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #13 on: December 10, 2009, 09:15:45 AM »
Checked the site rating again and avast.com is not listed anymore as Spyware.
As I said: BlueCoat reacts pretty fast. So everything nice again  :)

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67249
Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
« Reply #14 on: December 10, 2009, 11:21:45 AM »
Thank you for submitting http://avast.com/ to Blue Coat Systems, Inc.

You suggested the following rating(s): Computers/Internet
Your comments were: ""

This site has been reviewed. Previously, it was rated as Computers/Internet, and Spyware/Malware Sources. These ratings have been changed. The site is now rated as Computers/Internet.

This rating change could take a few days to be reflected in your K9 application. For further explanation or to see this change immediately, click here.

If you continue to have problems, or if you have any other questions, feel free to reply to this message.

Thank you,

Blue Coat Web Filter
The best things in life are free.