Author Topic: i hav a problem in updating avast  (Read 3849 times)

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kk18

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i hav a problem in updating avast
« on: December 13, 2009, 09:25:19 AM »
i didnt turn on my laptop for about 15 days.now when i turned on,i found that theres a problem in updating avast 4.8 home edition.
every thing was perfect before.
wen i click update after a few seconds, theres an error message stating "other http error(403).while trying 209.62.14.114:80//iavs4x/prod-av_pro.vpu."

please give a solution

Offline Tarq57

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Re: i hav a problem in updating avast
« Reply #1 on: December 13, 2009, 10:22:07 AM »
A "403" error message usually seems to mean access denied; forbidden.
Are you using Avast from an admin account?
Can you connect to the net with other applications?
Have you tried letting Avast auto-update (leave the computer on and connected for a day.)
Please post the VPS version currently indicated. (Right click the tray icon, select "about Avast'', then VPS. Also the program version, build, please.)
Have you updated your Windows in the last 15 days?
Check also your system time and date is correctly synched.
Windows 10,Windows Firewall,Firefox w/Adblock.

Offline DavidR

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Re: i hav a problem in updating avast
« Reply #2 on: December 13, 2009, 04:52:26 PM »
Please don't post multiple topics for the same problem, it just duplicates the effort of those trying to help and causes confusion as we don't know what advice/suggestion is given in the two topics.

http://forum.avast.com/index.php?topic=52180.0
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kk18

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Re: i hav a problem in updating avast
« Reply #3 on: December 14, 2009, 09:11:22 AM »
ya i updated windows yday....

build:sep2009(4.8.1356)
VPS File: compilation date:11/17/2009
file version:091117-1

ok i wil try the automatic update

kk18

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Re: i hav a problem in updating avast
« Reply #4 on: December 14, 2009, 09:13:48 AM »
at present itz showing an error msg like....."Last encountered error: Other HTTP error (403), while trying 174.133.247.170:80//iavs4x/servers.def"

kk18

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Re: i hav a problem in updating avast
« Reply #5 on: December 14, 2009, 09:17:43 AM »
i also tried to repair.....it shows a error msg lik  ..."error processing packages. use full update"


Offline Tarq57

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Re: i hav a problem in updating avast
« Reply #6 on: December 14, 2009, 09:21:00 AM »
You are using an out of date version of Avast. The current version is 4.8.1368.
Please manually update the program, which might take a few minutes, reboot when prompted, and then everything should be normal.
Check in program settings>updating, that one of the upper two selections is selected, as displayed in the picture, where the mouse cursor is positioned.
Any problems updating the program, just ask.
Windows 10,Windows Firewall,Firefox w/Adblock.