Author Topic: Problems with Avast  (Read 3125 times)

0 Members and 1 Guest are viewing this topic.

cindersx

  • Guest
Problems with Avast
« on: December 19, 2009, 12:13:11 AM »
I use Avast Antivirus and most of the time it works ok, now and again it decides it wont work, I get the memory test and then nothing, I uninstall and reinstall and then it works, until tonight when it still wont work, does anyone have the same problem.

I am using Mozilla Firefox as my browser and Vista Business

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89230
  • No support PMs thanks
Re: Problems with Avast
« Reply #1 on: December 19, 2009, 12:18:49 AM »
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?

As what you mention is often associated with conflict, either with another AV or remnants of the previous AV.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

cindersx

  • Guest
Re: Problems with Avast
« Reply #2 on: December 19, 2009, 12:37:14 AM »
I downloaded Avast as soon as I bought this computer, McFee was installed but I got rid of it by using Add and Remove Programmes

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89230
  • No support PMs thanks
Re: Problems with Avast
« Reply #3 on: December 19, 2009, 01:10:11 AM »
I think you need to take another step to ensure it is all gone.

You didn't say which McAfee version, so here are the various tools:
- McAfee has an uninstall tool that you could run to ensure any possible remnants are removed.
http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe Or http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
 
2007 version - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
 
Also see - How do I uninstall SecurityCenter? http://ts.mcafeehelp.com/faq3.asp?docid=71525
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

cindersx

  • Guest
Re: Problems with Avast
« Reply #4 on: December 19, 2009, 06:05:24 PM »
Thank you for  your help, I have used the removal tool, hopefully my problem will have been resolved

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89230
  • No support PMs thanks
Re: Problems with Avast
« Reply #5 on: December 19, 2009, 07:19:00 PM »
You're welcome, hopefully it will resolve it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security