Author Topic: Outlook XP  (Read 6671 times)

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Offline brucejw

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Outlook XP
« on: June 20, 2003, 07:22:16 PM »
Avast 4 doesn't scan any of my emails - it used to work until about a month ago after a web update.

The plug-in is enabled in outlook and Avast 4 service controller says the outlook scanner is waiting for a subsystem to start

Offline hillbeck

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Re:Outlook XP
« Reply #1 on: June 22, 2003, 06:04:29 PM »
I thought I would give this thread a bump.

I have exactly the same problem. I've reinstalled Avast but still no luck. Anyone got any ideas?

Thanks
Paul

Offline Vlk

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Re:Outlook XP
« Reply #2 on: June 22, 2003, 08:17:56 PM »
Paul, if you're using Outlook XP, try the following: go to the Help menu in Outlook, select About, and in the About box, click the Disabled Items button. What's in the list - isn't there the avast plugin module (ashOutXt.dll)???

If so, mere removing of this entry from the Disabled Items list should resolve the problem.

Vlk
If at first you don't succeed, then skydiving's not for you.

Offline Vlk

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Re:Outlook XP
« Reply #3 on: June 22, 2003, 08:42:02 PM »
Oh I see, you probably really are using Outlook XP, given this thread's title ;D
If at first you don't succeed, then skydiving's not for you.

Offline hillbeck

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Re:Outlook XP
« Reply #4 on: June 23, 2003, 12:02:06 AM »
Many thanks. You've cracked it!  :)

Thank you
Paul

Offline Vlk

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Re:Outlook XP
« Reply #5 on: June 23, 2003, 10:16:37 AM »
Damn, I'm good ;D (just kidding).
But this feature of Outlook XP really sux - I mean, sometimes, for no particular reason (mostly after it crashes - but that's not so rare, hehe :)), Outlook decides to 'ban' certain plug-ins and adds them to this Disabled Items list. Pretty weird... :-\

Vlk
If at first you don't succeed, then skydiving's not for you.

Offline brucejw

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Re:Outlook XP
« Reply #6 on: June 23, 2003, 12:10:44 PM »
Damn, I'm good ;D (just kidding).
But this feature of Outlook XP really sux - I mean, sometimes, for no particular reason (mostly after it crashes - but that's not so rare, hehe :)), Outlook decides to 'ban' certain plug-ins and adds them to this Disabled Items list. Pretty weird... :-\

Vlk


Many thanks too - so easy to solve - just have to know where :)

Offline brucejw

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Re:Outlook XP
« Reply #7 on: June 23, 2003, 09:47:16 PM »
I checked an email I stashed last week - turns out it was the bugbear-b.