Author Topic: avast crashes computer?  (Read 1895 times)

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Offline dbch

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avast crashes computer?
« on: December 31, 2009, 06:37:30 AM »
Hi.  I've got a win32:trojan.gen on my computer from a supposed video file that instead told me to download playvix.

I've run avast - home edition and its put a bunch of infected files into chest.  I then requested a thorough scan.  It was putting infected files into chest and then at around 75% complete - the computer shuts down.  AND I can't get back into windows.  I get 'Resuming Windows' and then a blue screen with a cursor flashing at the top left and then eventually nothing.  This has happened twice.  The first time I managed to get a checkdisk prewindows boot come up.  The second time - I don't know - I hit every key and windows booted.   :)

What am I supposed to do?  I don't have any money for awhile.