Author Topic: HELP, how do i uninstall AVAST?  (Read 3780 times)

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Offline gandalf2010

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HELP, how do i uninstall AVAST?
« on: January 04, 2010, 09:26:12 PM »
I can't run avast on my new PC windows 7 home premium 64' only God knows what are the reasons.
The explorer process crashes since i installed avast.
now i can't uninstall avast:
a. there is no "uninstall"
b. i cant access control panel since the explorer crashes.

does any one can help?
THANKS
PC: i5, 4GB, Gigabyte mother board, Nvidia GeForce210 display adapter, audio/ethernet on board.
SW: win7 home premium (legal copy, self installation after format, NTFS), smart6 (gigabyte), firefox, deamon tool lite (free version).

Offline scythe944

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Re: HELP, how do i uninstall AVAST?
« Reply #1 on: January 04, 2010, 09:56:21 PM »
Well, you could try this: http://www.avast.com/eng/avast-uninstall-utility.html

However, there have been posts about this before on new DELL machines.  Most notibly, ones that came with norton or mcafee pre-installed.

If norton or mcafee aren't removed completely (by using their respective removal tools) explorer will crash (and apparently this is true, even with avast installed yet).

Look here: http://forum.avast.com/index.php?topic=52087.0
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline gandalf2010

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Re: HELP, how do i uninstall AVAST?
« Reply #2 on: January 04, 2010, 10:22:18 PM »
Thanks,

I read that post and all the list of replays, however although i used avast on my old machine and it was the best AV i know,
now i am experiencing a lot of problems caused by avast.
my system:
new PC (desktop), new HD everything is new and blank.
windows 7 home premium legal version installed.
NO previous AV installation of any kind.
NO firewall except windows ever installed or activated.
NO other rootkit or any other security feature except windows, ever installed on this machine.
At windows firewall avast is recognized (i checked it).
I installed the latest version of avast 4.8.1368
the problems:
Avast doesn't run at all or doesn't run security checks, once even the folder scanning didn't run.
No automatic updates - from time to time it works manually - i already checked automatic at  program settings.
Explorer process has a lot of crashes since i installed avast.

To my opinion there is a conflict between avast and some feature\s of windows 7 security center or vice versa.

if there is a solution for this problem i will appreciate it, since i want to use avast.

Thanks again
PC: i5, 4GB, Gigabyte mother board, Nvidia GeForce210 display adapter, audio/ethernet on board.
SW: win7 home premium (legal copy, self installation after format, NTFS), smart6 (gigabyte), firefox, deamon tool lite (free version).

Offline YoKenny

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Re: HELP, how do i uninstall AVAST?
« Reply #3 on: January 04, 2010, 10:52:47 PM »
I have no problem with avast! on Windows 7

What is the video adapter you have?

Run Speccy and provide a screenshot or the Graphics specifications:
http://www.piriform.com/speccy
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS