keylogger problem

[siennal]

My ex recently borrowed my laptop and I think he's spying on me cos I discovered a keylogger installed on my laptop.I confronted him yesterday and he denied it.Am also suspicious because he has been contacting my friends who he doesn't even know and has never met..via info that could have only been obtained if someone had access to my email account.What should I do?

[Yanto.Chiang]

Hi Siennal,

Ni hao,

Do you antivirus installed at your notebook yet?

If don't have, please install avast antivirus then got update with new signature of VPS.
Then do a boot time scan, after that please come back to us.

Then you could installed additional desktop firewall like : PC Tools, Comodo Firewall or Zone Alarms from http://www.filehippo.com/software/firewalls/

To avoid Dos/DDos or exploit from your ex-boyfriend.

[siennal]

Hi Siennal,

Ni hao,

Do you antivirus installed at your notebook yet?

If don't have, please install avast antivirus then got update with new signature of VPS.
Then do a boot time scan, after that please come back to us.

Then you could installed additional desktop firewall like : PC Tools, Comodo Firewall or Zone Alarms from http://www.filehippo.com/software/firewalls/

To avoid Dos/DDos or exploit from your ex-boyfriend.

Thx very much Yanto.Chiang,I've tried,it works

[DavidR]

If you haven't already done so change your passwords and user names, etc. once you confirm your system is clean.

If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).

• 1.  MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.
• 2. SUPERantispyware On-Demand only in free version.

Don't worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.