This CPU is running Windows XP and it's on Service Pack 3
Okay so basically this is my mom's computer and she had AVG- someone at school told me that the tech support team deemed AVG out dated against new viruses, and since I've always used Avast on my computer I thought I'd just uninstall AVG and install Avast on my mom's computer.
Nightmare. I've been through this several times.
First of all- I've tried both the CNET and direct downloads- the direct download takes abnormally long to download, the bars just crawl by, it took at least ten minuites and ended up wit the same errors as the CNET download.
Basically, the first thing that happens is Avast tries to install Setupeng.exe, which takes FOREVER, at least twice as long as it does on MY computer, then if I let it go on, eventually four or three bars down (a remarkably long time later) the connection terminates.
If i get fed up with the ridiculous wait time and click "cancel" I end up in the same place, viewing this error log.
12.01.2010 00:00:07 general: Started: 12.01.2010, 00:00:07
12.01.2010 00:00:07 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
12.01.2010 00:00:07 system: Memory: 43% load. Phys:583456/1036164K free, Page:1984400/2487616K free, Virt:2070656/2097024K free
12.01.2010 00:00:07 system: Computer WinName: ACER-6E40E97492
12.01.2010 00:00:07 system: Windows Net User: ACER-6E40E97492\Owner
12.01.2010 00:00:07 general: Old version: ffffffff (-1)
12.01.2010 00:00:07 system: Using temp: C:\DOCUME~1\Owner\LOCALS~1\Temp\_av_inet.tm~a03204 (110163M free)
12.01.2010 00:00:07 internet: SYNCER: Type: use IE settings
12.01.2010 00:00:07 internet: SYNCER: Auth: another authentication, use WinInet
12.01.2010 00:00:07 general: Install check: Program folder does NOT exist in registry
12.01.2010 00:00:07 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
12.01.2010 00:00:09 general: progress thread start
12.01.2010 00:00:09 general: Destination: C:\DOCUME~1\Owner\LOCALS~1\Temp\_av_inet.tm~a03204
12.01.2010 00:00:09 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=eng
12.01.2010 00:00:19 general: Download finished from server download667.avast.com, result: 0x000004C7, server response: 200
12.01.2010 00:00:19 general: Stats download667.avast.com, server response: 1223
12.01.2010 00:00:21 general: POST result: 0x00000000, server response: 20
I've been looking all over for an answer to this distaster, I even installed Malaware to clean the cpu before trying to install avast. the Quick Scan picked up one registry error, which I removed sucessfully, then the complete scan picked up nothing.
And it made no difference, I got the same errors.
Right now I've trying to install AVG again just so I can have some form of protection while I figure this sucker out. But it's taking forever.
What should I do? I'm at my wit's end here, please help me before my mom find's out I've wrecked her computer. X_x
Seriously- I love avast, I've had it on my computer this whole time without any problem- why is this happening on my mom's computer? I'm ready to tear my hair out.