I just upgraded to 5.0 Free version from 4.8. Everything seems to be working fine, but the "Scan Now" menu. When I go there, I see icons down the left but no text in the horizontal boxes. I don't know if I am supposed to be able to click on those boxes or not, but if so then something is broken.
I can see the "Create Custom Scan" button and pressing that opens a menu that I can configure, but nowhere is there a button or other tool to actually start the scan! Also, when I created a custom scan configuration I don't see that listed anywhere.
This is rather strange since I can see all the other menus, adjust settings and so on. I am running XP Pro with SP3 so this should be a very common configuration. Here is an image so the techs know what I am talking about: