Author Topic: Avast blocks BB Link v1.2.0.52_B59.exe  (Read 2643 times)

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Offline rocksteady

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Avast blocks BB Link v1.2.0.52_B59.exe
« on: December 07, 2015, 06:36:32 PM »
Tried to update my Blackberry Link software. BB website offers v1.2.0.52_B59.exe. Avast blocks the download.
Downloaded on another PC having McAfee antivirus OK.
Scanned the .exe with Avast and get no threat found.
Attempted to install and Avast blocks the .exe

I assume this could be a false positive ?
Ed


Offline Eddy

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #1 on: December 07, 2015, 06:51:20 PM »
What OS/SP ?
What exact version of avast ?
As what is avast detecting it ?

Offline rocksteady

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #2 on: December 07, 2015, 07:49:12 PM »
Hi Eddy,
Win-10.0
Avast Free 11.1.2245
Def 151207-1
Ed

Offline Eddy

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #3 on: December 07, 2015, 07:55:27 PM »
What shield/part of avast is preventing it to install ?

Offline rocksteady

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #4 on: December 07, 2015, 09:15:16 PM »
Eddy,
I dont know which component of Avast blocked the download, but part file in Virus Chest now deleted and submitted to lab was labelled as infected by:
"Win32:EVOGen[Susp]"

I also attempted to install from memory stick. Blocked also stating "Win32:EVOGen[Susp]" as the villain.

I have also tried with DeepScreen OFF and reputation services OFF but to no effect.

Ed

Offline Eddy

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #5 on: December 07, 2015, 09:39:43 PM »
Please report it to avast as a (possible) false positive:
https://blog.avast.com/tag/false-positive/

Offline rocksteady

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Re: Avast blocks BB Link v1.2.0.52_B59.exe
« Reply #6 on: December 08, 2015, 06:50:14 PM »
Eddy,
Yes that was about the first thing I did. I guess I wont know when it is fixed until I attempt to update again. I will give it a few days as old version of BB Link works (just about).
Ed