Author Topic: Slow Startup and no e-mail support  (Read 3341 times)

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wbshrk

  • Guest
Slow Startup and no e-mail support
« on: January 21, 2010, 12:42:29 AM »
I had Avast 4.8 on my windows 7 X64 machine and everything ran perfect. When I upgraded to avast 5 my system slowed to a crawl and takes 2 minutes to login. Also I have The Bat 4.0.38 which is not detected by Avast 5 for e-mail support. I have tried a full shutdown and fresh install but the problems still persist.  What can I do or do I have to go back to Avast 4.8 to get my performance and E-mail support back?

Offline harman123

  • Sr. Member
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  • Posts: 299
Re: Slow Startup and no e-mail support
« Reply #1 on: January 21, 2010, 12:44:47 AM »
Try to defrag your hard drive.

Use built-in disk defragmenter.

Offline vojtech

  • Avast team
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Re: Slow Startup and no e-mail support
« Reply #2 on: January 21, 2010, 02:46:41 PM »
Avast 5 does not contain the plugin for The Bat but mail is scanned by the generic mail scanner.

privateofcourse

  • Guest
Re: Slow Startup and no e-mail support
« Reply #3 on: January 21, 2010, 03:45:57 PM »
Hello vojtech,

are you saying then that you've completely stopped providing the plugin for The Bat!? I rather hope not!

I also just upgraded to Avast 5 Pro (3 year licence) from v 4.8 Pro and noticed that the plugin for The Bat! was absent. This is a big issue for me as I rely on it being present. Aside Avast's performance, this was one of the main reasons I purchased Avast pro, and to find that it is simply withdrawn without any warning (if this is the case) wouldn't in any way be fair on customers...IMO.

Please can make available a plugin for The Bat! and restore functionality for your Avast / TB! users.

Thankyou.
« Last Edit: February 15, 2010, 09:57:39 PM by Privateofcourse »

privateofcourse

  • Guest
Re: Slow Startup and no e-mail support
« Reply #4 on: February 01, 2010, 06:14:06 PM »
Ten days...well I'm guessing not then. :-/

ChristopherM

  • Guest
Re: Slow Startup and no e-mail support
« Reply #5 on: February 03, 2010, 01:54:36 PM »
I have just installed the free version to test with a view to buying Avast Professional but without a plug-in for The Bat (v4.2) there would be no point.

privateofcourse

  • Guest
Re: Slow Startup and no e-mail support
« Reply #6 on: February 13, 2010, 07:40:57 PM »
Yes, I'm also regretting my decision now. :-/
« Last Edit: February 15, 2010, 09:58:03 PM by Privateofcourse »