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Author Topic: blue screen of death because Avast 5  (Read 13718 times)

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EliyahuT

  • Guest
blue screen of death because Avast 5
« on: January 21, 2010, 07:38:15 PM »
I got today 4 times BSOD because I Upgrade avast 4.8 pro to avast 5 pro!
Im using Windows XP SP3.

here is the Minidump file: (select 1 site to download)

http://www.FastShare.org/download/Mini012110_01.dmp

http://duckload.com/download/339478/Mini012110-01.dmp

http://www.fileflyer.com/view/DfZQVB0

http://www.mediafire.com/?tjdzzdnnhle
« Last Edit: January 23, 2010, 05:00:39 PM by EliyahuT »
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garrett

  • Guest
Re: blue screen of death because Avast 5
« Reply #1 on: January 21, 2010, 07:48:06 PM »
Looks like this first version of avast 5 is very unstable. I had to uninstall it because of the continuous BSOD.
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kadenk

  • Guest
Re: blue screen of death because Avast 5
« Reply #2 on: January 21, 2010, 08:55:39 PM »
it's working fine for me....  ;D
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EliyahuT

  • Guest
Re: blue screen of death because Avast 5
« Reply #3 on: January 22, 2010, 12:57:44 PM »
someone?!?!
Im using avast 5 pro edition
Right now I dont have antivirus in my computer so please help me with this BSOD problem!
thank you
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ath

  • Guest
Re: blue screen of death because Avast 5
« Reply #4 on: January 22, 2010, 01:06:22 PM »
Did you try with Behavior Shield disabled?
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YoKenny

  • Guest
Re: blue screen of death because Avast 5
« Reply #5 on: January 22, 2010, 01:08:19 PM »
Go to PROFILE then Modify Profile then Forum Profile Information then update your Signature: with information like my signature as this helps the helpers offer advice.

In Account Related Settings select Hide email address from public? to prevent scammers and spammers harvesing your email address.
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EliyahuT

  • Guest
Re: blue screen of death because Avast 5
« Reply #6 on: January 22, 2010, 01:10:33 PM »
No..
I just Uninstall avast 5 and 10 hours my computer turn on and no Blue screen..
so of course the problem is avast 5...
please fix it or I will move to other Antivirus Product.

thank you
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ath

  • Guest
Re: blue screen of death because Avast 5
« Reply #7 on: January 22, 2010, 01:13:56 PM »
Quote from: EliyahuT on January 22, 2010, 01:10:33 PM
No..
I just Uninstall avast 5 and 10 hours my computer turn on and no Blue screen..
so of course the problem is avast 5...
please fix it or I will move to other Antivirus Product.

thank you
I'm having random BSOD's with Behavior Shield enabled but when i turn it off problems are gone.
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Jack 1000

  • Guest
Re: blue screen of death because Avast 5
« Reply #8 on: January 22, 2010, 01:15:18 PM »
Just from very preliminary information that I am gathering, while both have some bugs that need to be worked out. (See my recent topic on this,)  the Free version seems to be working better than the Pro version.

Jack
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YoKenny

  • Guest
Re: blue screen of death because Avast 5
« Reply #9 on: January 22, 2010, 01:21:48 PM »
@ Jack

The Pro version is working fine on my XP Pro system. 
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garrett

  • Guest
Re: blue screen of death because Avast 5
« Reply #10 on: January 22, 2010, 01:42:52 PM »
Quote from: Jack 1000 on January 22, 2010, 01:15:18 PM
Just from very preliminary information that I am gathering, while both have some bugs that need to be worked out. (See my recent topic on this,)  the Free version seems to be working better than the Pro version.

I don't think so. Before uninstalling, I had the Avast free version on my pc, and like many other people, I also experienced BSODs. So I think is a more general issue.
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Senior Junior

  • Guest
Re: blue screen of death because Avast 5
« Reply #11 on: January 22, 2010, 01:45:59 PM »
Hi, EliyahuT

For me all also same - BSOD and restart over and over…like song :)
Go back to 4.8
By the way, on my other computer it’s all right !

It's your dump

On Fri 01.22.2010 12:30:03 your computer crashed
This was likely caused by the following module: aswmon2.sys
Bugcheck code: 0x100000C5 (0x0, 0x2, 0x0, 0x8054BFCB)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini012110_01.dmp
file path: C:\WINDOWS\system32\drivers\aswmon2.sys
product: avast! Antivirus System
company: ALWIL Software
description: avast! File System Filter Driver for Windows XP

« Last Edit: January 22, 2010, 01:48:07 PM by Senior Junior »
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EliyahuT

  • Guest
Re: blue screen of death because Avast 5
« Reply #12 on: January 22, 2010, 02:01:38 PM »
my dump is the file ntoskrnl.exe is crash.....
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pbombart

  • Guest
Re: blue screen of death because Avast 5
« Reply #13 on: January 22, 2010, 08:24:55 PM »
Same thing and avast does not seem to react (I sent a ticket , no answer) .

What is this for a servive !!! really I am not happy at all
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EliyahuT

  • Guest
Re: blue screen of death because Avast 5
« Reply #14 on: January 23, 2010, 01:15:34 PM »
Why did the managers do not answer?
I bought license for 2 Years to avast pro and nobody help me!
I Did clear install of avast 5 and nothing help!
every 1 hour I have BSOD!
I'm thinking of buying licensed to ESET Antivirus and sell avast license but I dont want to do it because avast is best antivirus i have Used...
« Last Edit: January 23, 2010, 01:17:19 PM by EliyahuT »
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