I should have given a little more detail, sorry,
This was a new install on a new computer, installed v5 pro and requested the license file for v5 pro. Received license file from avast and saved it to the desktop of the pc that I am installing v5pro on. Installed v5 pro on pc and restarted pc. Opened v5pro and went to subscription and then clicked on insert license file, directed it to the .avastlic on the desktop, a box then pops up that says that the license file is not a valid license?