Author Topic: Trouble with mail sheild in avast 5.0  (Read 1631 times)

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Trouble with mail sheild in avast 5.0
« on: January 22, 2010, 10:46:15 AM »
All the shields in avast 5.0 (I updated from 4.8 ) are on except the mail shield. I hit the fix button or the start button but nothing happens. I reinstalled it and still a no go. Any of you techies have a solution for me? I would appreciate any help I can get to resolve this problem. Thanks
« Last Edit: January 22, 2010, 10:50:43 AM by bulldogkane »

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Re: Trouble with mail sheild in avast 5.0
« Reply #1 on: January 22, 2010, 05:23:55 PM »
Try a clean reinstall:
Download the latest version of avast and save it to your HDD (if you didn't do that before), somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here and save it to your HDD.
  • 1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility, reboot.  If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.9.6082 (build 23.9.8494.792) UI 1.0.781/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security