Author Topic: Help- I cannot scan v5.0.418  (Read 1448 times)

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Offline kidneystones

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Help- I cannot scan v5.0.418
« on: February 28, 2010, 10:31:27 PM »
I just upgraded from V 4.8- I right click icon>open Avast UserInterface>Scan computer : the page tells me "you can now use the controls below to run a predefined scan"..etc...

however: I cannot click anything,  because while there are 4 windows-(below where it says Scan Now)- along with icons which appear to be magnifying glass w computer, disc, etc... the icons cannot be clicked- I'm assuming there should be a description alongside these icons, however the windows are blank...

Running XPSP3, had no problems w the prior version, and no instillation problems...

Can you please help me???

Thanks in advance

Offline Lisandro

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Re: Help- I cannot scan v5.0.418
« Reply #1 on: February 28, 2010, 10:38:58 PM »
I suggest an installation from the scratch and booting after it.
Any other security program that could interfere on avast installation?
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