Please Help!!!!

[Scarletred]

Hello,
I tried downloading google chrome and when it in the process of dowloading my computer shuts down and then I have to try more than once to try to turn on the computer. At first I thought my computer was completely dead but when it turned on I also realized the google chrome never downloaded, I tried again and the same thing happend so I ran a hijackthis and because I have no idea what files are are okay or harmful I am posting it here because I know someone can help me not being the first time I ask for assistance. Thank you
Romina

[Pondus]

Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run cuick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here

[Scarletred]

Pondus, I scanned with Malwarebytes and it came out clean then I sanned with SUPERAntiSpyware and just your regular cokkies threat so I quarantined them.. Nothing was found out of the ordinary but what do you think caused the shut down on my computer when trying to download google chrome? thanks!!

Romina

[Pondus]

Have no idea, but you may fiend out from the mem.dump log or somone who can read this log
http://support.microsoft.com/kb/315263
http://support.microsoft.com/kb/254649

[.: L' arc :.]

1 Download OTL to your Desktop
2 Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
3 Under the Custom Scan box paste this in:

netsvcs
%SYSTEMDRIVE%\*.*
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
/md5stop
c:\windows\system32\*.dll /lockedfiles
c:\windows\system32\drivers\*.sys /lockedfiles
%systemroot%\*. /mp /s
CREATERESTOREPOINT

4 Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.

5 When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply as an attachment.

[Scarletred]

Thank you L'arc, I did as you requested so please see attached files.

Romina

[essexboy]

No indication of malware there, what link did you try to download from - was it Google ?

 

[Scarletred]

Yes, I went to google site and downloaded from there. The minute I hit run my computer shut off and I was not able to turn it on, I had to try to turn it on a couple of times before succeeding. Have no idea why it did that??  Thanks