Author Topic: E-mail client does not work with avast5-free  (Read 5858 times)

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horbar

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E-mail client does not work with avast5-free
« on: January 24, 2010, 10:29:24 PM »
Hello,
the installation of "Avast-Free Vers.5" took place rapidly and without difficulties.
configuration also went up correctly in every detail.
But the only program my e-mail client (GcMail) does not work .... no reception on pop3
and not send on smtp .!?.... with this mail program I have been working for years and am very happy with it .... until now ran with different firewalls
 and AV programs perfectly, just as with Avast 4.8 Home .... but not with Avast 5-free.
what might this be?.....  or avast5-free only with certain e-mail programs combatible?.......below to illustrate some image-attachments.
Thank you in advance for any help
Kind regards,
horbar




[URL=http://www.bilder-hosting.de/show/7AKWB.html]

« Last Edit: January 24, 2010, 10:53:51 PM by horbar »

Offline vojtech

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Re: E-mail client does not work with avast5-free
« Reply #1 on: January 25, 2010, 02:10:32 PM »
Hello,
what is your mail account setup ? Do you use some mail utility (proxy) ?

horbar

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Re: E-mail client does not work with avast5-free
« Reply #2 on: January 26, 2010, 05:50:50 PM »
Hello,
My mail program is "GcMail ".... see Google:
http://www.google.com/search?hl=de&source=hp&q=GcMail-Free&lr=&btnG=Google-Suche
 In addition, the spam filter program "SpamPal" as Proxy: Port runs: 1110

Thanks in advance for your help,
Best regards,
horbar
« Last Edit: January 26, 2010, 06:49:29 PM by horbar »

Offline vojtech

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Re: E-mail client does not work with avast5-free
« Reply #3 on: January 26, 2010, 06:55:31 PM »
Please look for errors in the log file
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\log\Mail.log

horbar

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Re: E-mail client does not work with avast5-free
« Reply #4 on: January 26, 2010, 10:34:14 PM »
 Sorry but I am not enough expert for this and send you as attachment the mail-log-file,
and i wait hopefully your answer .
best regards

P.S.    "Thunder bird" says :    When trying to contact live.mozillamessaging.com was rejected the connection.!!!!???
     
« Last Edit: January 26, 2010, 10:47:58 PM by horbar »

Offline vojtech

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Re: E-mail client does not work with avast5-free
« Reply #5 on: January 27, 2010, 12:24:52 PM »
The avast service (AvastSvc.exe) is probably blocked by your personal firewall. The service must be allowed to connect to your mail servers.

horbar

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Re: E-mail client does not work with avast5-free
« Reply #6 on: January 27, 2010, 05:18:13 PM »
....the rule set in avast!service is:
"Receive mail using E-Mail Client.....Protokoll TCP----outgoing----RemotePort pop3"
 ..is it,what you mean?

Offline vojtech

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Re: E-mail client does not work with avast5-free
« Reply #7 on: January 27, 2010, 06:11:48 PM »
....the rule set in avast!service is:
"Receive mail using E-Mail Client.....Protokoll TCP----outgoing----RemotePort pop3"
 ..is it,what you mean?

I don't understand, where is it from ?

horbar

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Re: E-mail client does not work with avast5-free
« Reply #8 on: January 27, 2010, 07:18:17 PM »
it is the content of the rule for avast!service set in OP4(Firewall) / rules for software(Programs)
« Last Edit: January 27, 2010, 07:24:43 PM by horbar »

Online DavidR

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Re: E-mail client does not work with avast5-free
« Reply #9 on: January 27, 2010, 08:45:20 PM »
You're still using Outpost Firewall version 4, that is positively ancient. I appreciate you may not want to pay for the latest version of Outpost Firewall Pro, but there is a free version which is much more up to date and more secure.

- Outpost Firewall 2009 free, a cut down version of the Outpost Firewall Pro version, which should still provide good protection, http://free.agnitum.com/. Download, http://www.filehippo.com/download_outpost_firewall/
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline vojtech

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Re: E-mail client does not work with avast5-free
« Reply #10 on: January 28, 2010, 11:19:54 AM »
Yes, these rules should be enough to permit the mail traffic though the mail scanner.

horbar

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Re: E-mail client does not work with avast5-free
« Reply #11 on: January 29, 2010, 04:41:16 PM »
Sirs,
Thank you for your willingness to help in the meantime ...... I could by eliminating the spam filter SpamPal, who worked as a proxy, my e-mail program GcMail  re-enable  ...... but unfortunately I can not find in avast5-free the built-in-spam-filter and therefore no spam protection exists...... can you suggest to me something about this?
In addition, the automatic UPDATE does not seem to work, nor
the tonal alerts ... see: Attachment
Thank you again for your efforts,
horbar
« Last Edit: January 29, 2010, 04:47:19 PM by horbar »

Online DavidR

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Re: E-mail client does not work with avast5-free
« Reply #12 on: January 29, 2010, 04:58:34 PM »
Can you can not try adding the proxy port of the SpamPal to the Mail Shield redirects, Settings, Troubleshooting, Redirect settings, adding it to the Pop port(s): e.g. 110,999 (where 999 is the port it uses). You would also need to uncheck Ignore local communication, see image.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

horbar

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Re: E-mail client does not work with avast5-free
« Reply #13 on: February 02, 2010, 08:04:52 PM »
.... just as I had avast configured ... (see image!)
but my mail client does not work ..... but with avast 4.8 works perfect!
also unfortunately avast-5 remains obsolut dumb .... especially not confirmation
about the updates (see image) and the update seems to work only manual .......
no automatic !...... these errors occur only with me ?,,,,,, or works avast-5 still incorrect ?.....in this case I would prefer to wait and even continue with avast-4
 ...... thank you for a quick decision.
best regards
horbar

horbar

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Re: E-mail client does not work with avast5-free
« Reply #14 on: February 02, 2010, 08:15:47 PM »
.... just as I had avast configured ... (see image!)
but my mail client does not work ..... but with avast 4.8 works perfect!
also unfortunately avast-5 remains obsolut dumb .... especially not confirmation
about the updates (see image) and the update seems to work only manual .......
no automatic !...... these errors occur only with me ?,,,,,, or works avast-5 still incorrect ?.....in this case I would prefer to wait and even continue with avast-4
 ...... thank you for a quick decision.
best regards
horbar