Author Topic: Renewal is more expensive than new subscription?  (Read 4474 times)

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Chubb

  • Guest
Renewal is more expensive than new subscription?
« on: January 24, 2010, 10:23:15 PM »
avast! Pro Antivirus

Renewal for another 3 years is US$109.95

New Subscription for 3 years is US$82.46

Is there any reason why purchasing a new subscription is even cheaper than renewing?   ??? :'(

Thanks..

Chubb

  • Guest
Re: Renewal is more expensive than new subscription?
« Reply #1 on: January 26, 2010, 06:27:18 AM »
Any ALWIL staff to help check?  Thanks.

waking

  • Guest
Re: Renewal is more expensive than new subscription?
« Reply #2 on: January 26, 2010, 06:46:01 AM »
Send them an email:

Direct sale inquiries sales@avast.com

Include a link to this thread.

MichaelDay

  • Guest
Re: Renewal is more expensive than new subscription?
« Reply #3 on: January 26, 2010, 08:21:44 AM »
One of the many reasons I switched from Norton AV to Avast Free. I paid $20 for boxed Norton AV2009. When the renewal came up, they wanted $40. Since Norton AV2010 had a conflict with Outlook, I was not interested in renewal, especially at twice the price of a boxed version. Terrible marketing, IMO. Renewals should be discounted, not charged at a premium. Not the way for Avast nor Norton to win subscribers.

Offline JosefH

  • Avast team
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Re: Renewal is more expensive than new subscription?
« Reply #4 on: January 26, 2010, 11:32:36 AM »
Hi, this is a glitch that has to be solved - thanks for noticing us.

To MichaelDay:
It is a common "process" for low-priced retail products - if you buy a cheap product in retail the vendor probably would charge you twice more at a renewal time.

alghorabaaa

  • Guest
Re: Renewal is more expensive than new subscription?
« Reply #5 on: January 26, 2010, 03:07:02 PM »
Is it ( -25% ) discount for new users ?

The price was 109.95$

new price = 109.95*(75/100) = 82.46$

Offline Cahya Legawa

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  • Posts: 387
  • Oh, here we are again.
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Re: Renewal is more expensive than new subscription?
« Reply #6 on: January 26, 2010, 03:16:30 PM »
Is it ( -25% ) discount for new users ?

The price was 109.95$

new price = 109.95*(75/100) = 82.46$

Hmm..., I don't think it a discount for a new user but for buying a package for 3 years license.
Avast Ultimate (Bundle). Windows 10, Android, iOS.