Hi there 2bad, I hope all worked out for you. You didn't say if you ran yr install successfully.
Now, when exactly did you Remove Norman? - was it when you posted the following link or earlier?
http://forum.avast.com/index.php?topic=54385.msg484863#msg484863Anyway, could you try yr install of v.5 again. Follow directions and you may be okay this time
There have been some changes, which I touched on in my last post.
I do not think there is a 4.8 uninstall utility anymore. The uninstall process would now appear to be part of the v.5 install process. Last night I installed the Pro version over the top of avast! Free. The program first requested I uninstall the existing which I did. The same with my installs last week, although I think the 4.8 utility was still available then. Never mind, I installed over the top and everything fine. This has been standard procedure for a few weeks now. The new install fits well into the environment, the previous version of avast being conducive to the new install - and so it should be.
You have outlined this procedure yrself in an earlier post. I say follow it again, and see how you go.
When I over-installed last night, if the existing program had been avast 4.8, then that would simply have been un-installed (but I may be corrected here), and the install of v.5 Pro would have gone ahead just as it did - with everything good so far. Seems avast now have incorporated the 4.8 uninstall functionality into the v.5 packages. Well it was always there I guess. Nice fit. My installs are proving to be very stable.