Complaints about how Avast works

[matt621]

I have been using Avast for 3 years as a paid user.

But there are some things that Avast does that is just wrong in my opinion.

Here are my complaints:

1. When I right click on a file or directory to scan it, it just pops up, and then closes down w/o telling me what happened. I need to know the results of the scan. Seems like a no brainer to me. Let the customer know what the results were.

2. When a update comes in (it's set on auto) it just HAS to tell me. Okay, I get it. you got an update. I need to know how to turn this off. It's irrelevent when it's set to auto. The only thing I need to know is if an auto update did not work. If it works fine... duh... great. I don't need to be told over and over (everyday it seems.)

3. When a virus is detected in email, it asks me what to do and then I have to confirm it. Like why in the world would I pay for this program and then SAVE the virus? And why do I have to confirm I want to get rid of a virus? Just dumb. I need to know how to tell it to just delete the virus w/o me saying delete and then okay delete it.

Does anyone know how to fix these behaviors?

avast 4.8

Thank you.

[DavidR]

1. The option has been there for the time you have been an avast user - To change the default settings - right click the avast 'a' icon, Program Settings, Common section, Show Explorer Extension Results.

2. That too has been there in the avast settings, I can't recall from memory as I'm using avast 5.0.418, but I think it is in avast Settings, Update (Basic) Details not to show the notification. You will have to see if you can find it.

3. That too as a pro user is also available to you as you can set up auto actions on detections from the Enhanced User Interface (EUI). I can't point you in the area of the EUI as I have never used it.

Personally I would suggest that you update to avast 5.0, if you have winXP, Vista or win7.
- Download avast! 5 Pro, http://www.avast.com/en-gb/pro-antivirus#tab4, click the download button or try this direct link - http://files.avast.com/iavs5x/setup_av_pro_eng.exe.

If you install over the top of 4.8 it should convert your 4.8 pro license details otherwise if you do a clean install you have to convert your old license and register it.
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).

How to register avast 5 pro on page 7 - 8
http://www.avast.com/documentation/quick-start-guide-pro-en-ww.pdf also see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459.

[Jon_T]

In addition to DavidR comments.

Answers/solutions to all your complaints can be found in the avast! Help. 

For more through documentation and screen shots, you can download the the avast! Pro User Manual at:
http://www.avast.com/download-documentation
(just checked -- it's still for Pro 4.8v)