Author Topic: new to avast need help  (Read 3919 times)

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tunny

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new to avast need help
« on: May 14, 2010, 12:53:03 PM »
hi guys,

not sure if i posted in the correct section but, ive just installed avast as it was recommended ny a freind, ive just began a system check and keep gettin pop ups in the bottom right hand corner saying threat has been detected, this is so doing my head in i know i have a bad system thats why im tryin avast but is there anyway i can stop the stupid popup until my scan of my system has finished if there isnt a way your tech guysshould maone lol anyway some pointers on how to disable the popups would be a massive help thanks

Offline Pondus

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Re: new to avast need help
« Reply #1 on: May 14, 2010, 01:06:15 PM »
you will find a help file in top right corner



also recomended

Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here
« Last Edit: May 14, 2010, 01:08:11 PM by Pondus »

tunny

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Re: new to avast need help
« Reply #2 on: May 14, 2010, 01:51:42 PM »
thanks for your response ive tried to download this link http://filehippo.com/download_malwarebytes_anti_malware/ but it says the file is corrupted, ill try the others now

Offline Pondus

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Re: new to avast need help
« Reply #3 on: May 14, 2010, 02:09:23 PM »
You may have a bug that does not want you to install MBAM

try home page  www.malwarebytes.org 

Malwarebytes forum
http://forums.malwarebytes.org/
« Last Edit: May 14, 2010, 02:19:30 PM by Pondus »

Offline Pondus

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Re: new to avast need help
« Reply #4 on: May 14, 2010, 02:24:27 PM »
If you have something blocking the install, you can try running these first


Hitman Pro 3 - Second Opinion Malware Scanner  ( the free version have a 30 days free removal )
http://www.surfright.nl/en/hitmanpro
Hitman Pro in Force Breach Mode
http://hitmanpro.wordpress.com/2010/03/16/hitman-pro-in-force-breach-mode/

VIPRE Rescue Program
http://live.sunbeltsoftware.com/
« Last Edit: May 14, 2010, 02:27:35 PM by Pondus »

tunny

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Re: new to avast need help
« Reply #5 on: May 14, 2010, 02:28:50 PM »
thanks pondus i managed to download a version earlier hear is the results of the scan

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

14/05/2010 13:15:42
mbam-log-2010-05-14 (13-15-42).txt

Scan type: Quick scan
Objects scanned: 105578
Time elapsed: 13 minute(s), 2 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
C:\Users\User\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11d5abdc-10c5-40e2-a0cd-e30ef0967c0c} (Trojan.BHO.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{11d5abdc-10c5-40e2-a0cd-e30ef0967c0c} (Trojan.BHO.H) -> No action taken.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\1924771387 (Rogue.SecurityTool) -> No action taken.
C:\Users\User\AppData\Roaming\SystemProc (Trojan.Agent) -> No action taken.

Files Infected:
C:\ProgramData\fontext32.dll (Trojan.BHO.H) -> No action taken.
C:\Users\User\downloads\SmartDownload.exe (Adware.Casino) -> No action taken.
C:\Users\User\downloads\WinRAR 4.1.65.elf (Spyware.Agent) -> No action taken.
C:\Users\User\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.
C:\Users\User\AppData\Roaming\SystemProc\upd.exe (Trojan.Agent) -> No action taken.
C:\ProgramData\EncDec32.dll (Trojan.Agent) -> No action taken.

Offline Pondus

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Re: new to avast need help
« Reply #6 on: May 14, 2010, 02:42:32 PM »
1. you need to click the " remove selected " to quarantine the infections
2. you have sacnned with an very old database 3930, the latest is 4100
3. you have the old program 1.45 the new is 1.46
so run update and when you have installed the new run update again to recive latest database, then scan again