Author Topic: What do I do?  (Read 1353 times)

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Offline Jetimani

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What do I do?
« on: January 31, 2010, 06:40:34 PM »
avast was recommended to me by a friend and am I glad about it.  I just ran a scan this morning and the results showed a virus.  I ran two boot scans and this is the message I got.

*RAW:C:\WINDOWS\Installer\vzam\VZAccessManager.msi|>Data1.cab|>phoenix.exe

Status:  ThreatWin32:Malware-gen
Results:  Error: The system cannot find the file specified

What can I do?  I have googled this and I am not finding anything helpful as to how to get rid of it.

Thanks!
Jetimani

Offline avast5

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    • Aide contre les virus
Re: What do I do?
« Reply #1 on: January 31, 2010, 06:48:29 PM »
Hello

What version of avast you use?
Avast 5 - Mozilla Firefox 3.6 - Mozilla Thunderbird

Offline Yanto.Chiang

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Re: What do I do?
« Reply #2 on: February 01, 2010, 04:33:11 AM »
Hi Jetimani,

It is look like false Positive, you may upload to : virustotal.com
to scan your files and analyze it, whether false positive or not?

Then you may post the link in here.

Yanto Chiang | John 3:30 He must increase, but I must decrease.