Author Topic: Digital River  (Read 1551 times)

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charlie46

  • Guest
Digital River
« on: February 01, 2010, 12:01:45 PM »
I have ordered avast through digital river twice and still the avast screen comes up showing that I have no protection.  I really don not understand what is going on.  Have emailed digital river and they sent me here!

waking

  • Guest
Re: Digital River
« Reply #1 on: February 01, 2010, 02:51:55 PM »
I have ordered avast through digital river twice and still the avast screen comes up showing that I have no protection.

More details would help. Which product did you order (AV/IS) and was it v4 (renewal) or v5 (new)?

Did you receive an email acknowledging the order. If so, did it have a file attachment?

Simply "ordering" isn't sufficient. Ordering gets you a key (v4) or a key file (v5) which
you must enter into the product to register it.