Author Topic: Manual Update (offline) impossible  (Read 10681 times)

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Offline Arabella

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Manual Update (offline) impossible
« on: February 05, 2010, 07:51:10 AM »
Hi,
my notebook at home only has a dial-up connection, so I'd like to update manually with the pack from "http://www.avast.com/download-update" I get from a fast PC at work.
Even after deinstalling avast v. 5.0.377, cleaning with avast 5 removal tool and ccleaner, reboot and install v. 5.0.396 it always says:
Please report follong errorcodes:
Ver:5.0.377
SI:0x00000002
ST:0xFFFFFFFE
LE:0x00000000

I have a Pentium III notebook, WinXP SP3 and ZoneAlarm Pro firewall, which is open to AvastSvc.exe and avast.setup.

Besides: I can force update from the avast-UI with my dial-up connection but it lasts 10 times as long as v. 4.8 (about 10 minutes). Any ideas?
THX!

Offline cupez80

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Re: Manual Update (offline) impossible
« Reply #1 on: February 05, 2010, 08:22:35 AM »
yep, same with me... got the same error msg..

Offline spg SCOTT

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Re: Manual Update (offline) impossible
« Reply #2 on: February 05, 2010, 03:10:23 PM »
...
Ver:5.0.377
...

Are you sure you installed the latest (396) version?
“There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!”Richard Feynman

Offline Gian

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Re: Manual Update (offline) impossible
« Reply #3 on: February 07, 2010, 01:52:22 AM »
I had the same problem for days, I tried 1 minute ago and it's the same...

Offline spg SCOTT

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Re: Manual Update (offline) impossible
« Reply #4 on: February 07, 2010, 12:15:52 PM »
Some things to try...(bear in mind I am guessing a bit...)

SI:0x00000002 = Error 2 - File not Found

-Have you updated to the latest version of avast! (5.0.396)  --> The error suggests that you haven't.
-Can you try to download the updater again --> It may have been corrupted...

-You could also try a repair of avast!:

******Avast Repair******XP

Can you try a repair of Avast?
Start-->control panel-->add/remove programs -->avast antivirus --> click remove --> scroll down and click repair

******Avast Repair******Vista

Can you try a repair of Avast?
Start -->control panel -->Programs -->uninstall a program -->avast! Antivirus -->Click 'Uninstall/Change -->Scroll down and click repair

-Scott-
“There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!”Richard Feynman

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #5 on: February 08, 2010, 08:33:32 AM »
First of all, thank you for your help!
@ spg SCOTT:
Yes, I have version 5.0.396 installed... What was going on better this weekend was the time of the update (virus-defs and  programm-check), it now lasts about 5 minutes only (dial-up).
I was downloading the updater several times from different computers from http://www.avast.com/download-update - always the same negative result, see my first post.
I will try out your proposal of repairing avast!
Arabella

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #6 on: February 11, 2010, 08:22:48 AM »
Yesterday I tried a repair of avast!, but no change concerning the manual virusdefinitions-update from http://www.avast.com/download-update. And - once again - I have the latest version 5.0.396. I really consider of switching back to avast! 4.8...
Any other helpful ideas?

Offline Yanto.Chiang

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Re: Manual Update (offline) impossible
« Reply #7 on: February 11, 2010, 11:06:12 AM »
Hi,

Let me try it first, still downloading.

Cheers,
Yanto Chiang | IT Security Consultants | AVAST Premium Security | Soli Deo Gloria

Offline Yanto.Chiang

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Re: Manual Update (offline) impossible
« Reply #8 on: February 11, 2010, 01:52:35 PM »
Hi,

After i download and do the VPS update,

There is nothing error notification display at my notebook.

But only show that my VPS already up to date, and then from avast ask me to reinstall avast engine because my avast not properly installed.

Cheers,
Yanto Chiang | IT Security Consultants | AVAST Premium Security | Soli Deo Gloria

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #9 on: February 15, 2010, 07:51:55 AM »
I finally got it!!!
After updating to version 5.0.418 the vpsupd.exe worked!
Once again thanks for your help.
Arabella

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #10 on: February 23, 2010, 08:07:49 AM »
This was a one-time sucess! Next manual virusdefinitions-update failed again...
So I'm hoping for the next program-version!
 :-[

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #11 on: March 08, 2010, 07:55:23 AM »
Still no change, offline virus-defs-update impossible, despite repair/new installation after cleaning/switching off firewall - no ideas?
 ???

Offline Cloussau

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Re: Manual Update (offline) impossible
« Reply #12 on: March 08, 2010, 08:32:38 AM »
sys- p4  3.0D ,  1024mb ddram ;arsenal :Avast IS 5.0 pro / Firefox / adblock /noscript : win xp/pro/sp3 32 bit

Offline Arabella

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Re: Manual Update (offline) impossible
« Reply #13 on: March 18, 2010, 08:09:11 AM »
After updating to version 5.0.462, the manual (offline) virus-definitions-update did work once (see above). Next day, next vpsupd.exe the known message appeared again...  :-\
So STILL waiting for next program-version and hope this problem will be fixed! I'M NOT ALONE!

Offline nuz

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Re: Manual Update (offline) impossible
« Reply #14 on: March 18, 2010, 09:26:38 PM »
I'm on dialup too, and it takes me around 5 minutes or so if nothing else is running. By manual, you just clicked on "update engine and virus definitions" under maintenance=>updates, right?