Author Topic: are the problems with 5.x and win7 just from upgrades?  (Read 2807 times)

0 Members and 1 Guest are viewing this topic.

merk

  • Guest
are the problems with 5.x and win7 just from upgrades?
« on: February 19, 2010, 11:49:56 PM »
Hi all,

I had been using avast 4.x for a while and had no problems. After upgrading to 5.x i suddenly noticed performance issues with my computer. I used the removal tool to uninstall 5.x and whatever was left of 4.x and since i wasn't able to find a download link (someone has since given it to me) for avast 4.x i decided to go with avg free instead.

I didn't like AVG though. I had very little control over it and it seemed to be a resource hog as it was always busy doing something with my hard drive. So i uninstalled that.

Just wondering if the problems i had with avast 5.x and windows 7 - are they likely caused by the fact that i did an upgrade? i.e. if i reinstall 5.x now that both 4 and 5 are gone, is it likely to work better? if not i'll just go back to 4

thanks

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89033
  • No support PMs thanks
Re: are the problems with 5.x and win7 just from upgrades?
« Reply #1 on: February 20, 2010, 12:19:01 AM »
You would have been best to follow through and install avast5 version 5.0.418 (effectively a clean install).

Now you have to download avast5 and save it to use later.
Download the avg removal tool and save that for later.
Uninstall avg and reboot.
Run the avg removal tool and reboot.
Install avast5.

- AVG8.x (or higher) Remover, download tool from here, http://www.avg.com/download-tools there is a 32bit and 64 bit windows version, ensure you use the correct one.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

merk

  • Guest
Re: are the problems with 5.x and win7 just from upgrades?
« Reply #2 on: February 20, 2010, 12:47:13 AM »
ah ok - good thing i held off and didn't go ahead and reinstall something after i uninstalled AVG ;)

I'll download that tool and run it and then try installing avast 5.x again.

thanks for the help

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89033
  • No support PMs thanks
Re: are the problems with 5.x and win7 just from upgrades?
« Reply #3 on: February 20, 2010, 01:28:47 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security