Author Topic: Help! Possible virus and errormessage!  (Read 7011 times)

0 Members and 1 Guest are viewing this topic.

Garythek

  • Guest
Help! Possible virus and errormessage!
« on: June 27, 2004, 04:04:38 AM »
I'm running a virus test it say's it's found a virus, an it's giving me this error message: Access is denied; cannot process C:\Windows\System\imscan.dll\[UPX]"file. I'm running 4.1 Home Edition. Please help!

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Help! Possible virus and errormessage!
« Reply #1 on: June 27, 2004, 04:09:50 AM »
Just follow the instructions on the following page to clean your system:

http://members.home.nl/edeijl/acred/cleaning.htm

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88896
  • No support PMs thanks
Re:Help! Possible virus and errormessage!
« Reply #2 on: June 27, 2004, 06:43:30 PM »
This thread on thses forums could also help.

General Advice&Tools for virus/trojan/malware removal

The User's FAQ could help for the future.

I'm guessing (from the location of the file) that you are using win98?

What was the virus name?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Garythek

  • Guest
Re:Help! Possible virus and errormessage!
« Reply #3 on: June 27, 2004, 08:11:58 PM »

 Yes I have windows 98. I didn't notice the name of the virus (I deleted several files affected by other virii).I just noticed that error message and thought that if it couldn't access that file, it wouldn't be able to deal with whatever had infected it.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88896
  • No support PMs thanks
Re:Help! Possible virus and errormessage!
« Reply #4 on: June 27, 2004, 09:08:56 PM »
Because the file is in the windows\system folder and is probably in use, windows protests it from deletion, hense the error.

Your best bet is to boot into safe mode (check your win98 help to see how) and then run the avast scan again. Hopefully that will stop the virus being loaded, so not in use allowing it to be removed.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Garythek

  • Guest
Re:Help! Possible virus and errormessage!
« Reply #5 on: June 28, 2004, 01:17:51 AM »

 I found the virus name, Win32:CTX. I can't even get  rid of that imscan.dll file in safe mode.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67195
Re:Help! Possible virus and errormessage!
« Reply #6 on: June 28, 2004, 03:42:32 AM »
I don't know if that file could be deleted...
But if it could, use MoveOnBoot 1.95.
File will be deleted before Windows boot  ;)
The best things in life are free.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88896
  • No support PMs thanks
Re:Help! Possible virus and errormessage!
« Reply #7 on: June 28, 2004, 01:18:44 PM »
I found this info on a google search for win32:ctx

http://www.google.com/search?ie=UTF-8&oe=UTF-8&q=Win32%3ACTX

There is a lot of hits and it should turn up some useful info.

This one seems to provide more information and has an online scan tool.
http://www.ravantivirus.com/virus/showvirus.php?v=17
« Last Edit: June 28, 2004, 01:21:17 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

whocares

  • Guest
Re:Help! Possible virus and errormessage!
« Reply #8 on: June 28, 2004, 01:43:33 PM »
C:\Windows\System\imscan.dll\[UPX]"file.

Boys boys..  ;D  ;)
Read the FAQ's:
http://www.avast.com/eng/support/faq/avast_4_home_profe/virus_detection_and/index.html#idt_1554
;)

--> this is most likely a file of Panda (Online-) AV and thus a false positive


@Garythek:

if you don't need panda anymore, uninstall it completely..
If the file is still there after reboot, just delete it via windows-Startdisk & dos-commands

if you WANT to use Panda AND avast together, make sure that the On-Access-Scanner or other components of Panda is not running/loaded with WIN-startup
exclude the file from scanning in the options of avast's mainscanner & residentshield(s)
 ;)

of course you might want to scan it online before (just to be sure; see above) ;)
« Last Edit: June 28, 2004, 01:53:07 PM by whocares »