[SOLVED] HTML: SCRIPT-INF Help! Cant Remove.

[RonDoggzzz]

 
Well, I have  recently upgraded from Avast! 4.5 to Avast! 5 and after running a scan Avast! 5 found a virus I am guessing it is since its a high level threat.
Its a HTML:Script-inf
files infected are *PROCESS\c14\avgnsa.exe\1ec0000\1cb000which I figured was AVG's Linkscanner (I have AVG 9 installed also)
and also *PROCESS\164c\firefox.exe\6be5000\db000 is infected.

Everytime I try to apply ANY action after the scan nothing happens and the results dont go away i have to click [X]
Is this a false positive or is it the virus in disguise or are the files just infected with HTML:Script-inf

P.S. I cannot Boot-Scan because my OS is windows 7 64-bit.
-Thanks in advance if i receive any help.

[computerfreaker]

It's likely Avast! and AVG are interfering with each other; I've seen this happen countless times, although I don't recall seeing any Avast!-AVG conflicts before.
Try uninstalling AVG and see if your problem goes away.

[Pondus]

Running two virusprograms
http://www.bleepingcomputer.com/forums/index.php?s=&showtopic=260844&view=findpost&p=1441638

[DavidR]

These *PROCESS\....\....\ are detections in memory and they aren't encrypted in the case of AVG (as has been said having two resident AVs is asking for conflicts).

The one for firefox, is a bit strange though if it is loading an infected html file, possibly from the browser cache. Clear the browser cache.

[RonDoggzzz]

Thank you everyone for your help my problem has been solved nothing popped up in my latest scan after taking your advice.

[DavidR]

No problem, glad I could help.

A belated welcome to the forums.