Reply to Reply #80
Thanks YoKenny, I followed the steps shown on the MS site and waiting for an email response. BTW the error code is ox800 70005. MS did not list it among the normal error coded, so I requested free email response.
Dcn.Dad
EDIT: Well, miracles of miracles! MS responded within the 24 hours they promised and they not only sent a very useful email (5 pages printed), they also sent two key routines that cleared up the authorizations and the registry - the two areas I suspected to have problems, but before this I had no clue where or what. The process was clear, sequential and with very few of the conditional "ifs" that MS loves so much - most of which don't apply anyway.
Bottom line SP3 installed successfully, although it took over an hour all told - no complaint since successful.
Thanks again for your help, Dcn.Dad