Can't find the avast "orange ball" or download

[egrwilson]

I have been using the avast free program for some time and really like it.  I just downloaded it onto my husband's laptop.  It downloaded properly from what I can tell but the orange ball logo doesn't show up in the bottom tray, the Start menu or in "programs."  Can anyone tell me where it went?  And how do I get it start working?  Thanks.

[hpguru]

Do you try reboot? Try this first. Then try repair.

Welcome to forum.

[egrwilson]

I have tried rebooting - no luck.  I had no problems when I downloaded it for myself and normally I am fairly competent when dealing with computers.  I will try again.  And not to sound stupid, but where is "repair?"  Or how do I access it?

[hpguru]

Add and Remove Programs
Search for avast
Check Delete
Find Repair
Then Repair

[egrwilson]

Just rebooted - nothing!  I went to Change and Remove Programs and Avast isn't even listed.  That is what is so strange - it is like it was never downloaded even though I know I did it.  Actually I tried it three times!  Grrrr!

[Hally]

Hi  


Know this is probably going to sound a daft question  

But you keep saying... Downloaded

It downloaded properly from what I can tell but the orange ball logo doesn't show up in the bottom tray, the Start menu or in "programs."  Can anyone tell me where it went?

But!
Did you actually Install Avast 5 after you had downloaded it?  

If you are using - Vista
Have you checked to see if the Avast 5 Installation File is sitting in your - Downloads Folder .. Waiting to be installed!

Hally