Author Topic: someone i know bought a one year lic for internet security but they wanted 2 yr  (Read 2210 times)

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Offline zfactor

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is it possible to somehow extend a lic? like if they buy another 1 year is there a way to add it to the existing 1 year they have? since there is still a discount running they regret not buying a 2 or even 3 year lic. is this possible or are they out of luck and will have to wait out the one year before renewing? if this is possible they will buy another 2 year lic right now if there was a way to merge them or add them together? can someone from avast address this for me. they really like the program and as i said wish they would have bought a longer lic. please let me know. if not i understand but it would gain a customer for another 2 years. personally i went ahead and bought for 3 years for all my lic's and they are new to this and didnt realize to do this.

thank you.
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Offline SecurityAdvisor

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They probably need to contact support.

Offline DavidR

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Contacting sales (at) avast (dot) com would probably be better.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline zfactor

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i will tell them to do that. thanks
To many systems to list specs lol.. Avast internet security beta.

"Some days your the windshield. Some days your the bug"

Offline DavidR

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You're welcome, good luck.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Rednose

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All purchases of avast products come with a 60 day money-back guarantee. So within that period it should be no problem to change from licence I think :)

Greetz, Red.
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