Author Topic: Never get a serial  (Read 2421 times)

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Offline kanga

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Never get a serial
« on: March 04, 2010, 11:34:19 PM »
Hi! So far top software this avast.
My windows 7 RC ended. Bought win 7 pro and am reinstalling all the software, so redownloaded the latest free edition of avast. Went to the serial recovery and got:
   
Quote
    Somebody, hopefully you, filled in the avast! Home Edition license resend form on page http://www.avast.com/eng/home-license-resend.php?lang=ENG. We are sorry, but we have no record in our database for the email address provided. If you need a license key for avast! Home Edition, please use this online form to get one: http://www.avast.com/i_kat_207.php?lang=ENG
Tried my normal email address and my gmail address in case avast servers don't like info@, same message instantly.

Resend form first link results in the same no info email
Visited the link on the site and re registered under info@, no joy
Visited the link on the site and re registered under @gmail.com, no joy

I cant see how I would need to grant special access in my mail client if the warning messages came through so fast. I had the exact same problem last time (a few months ago) tried to obtain a serial. Also the last online form link results in a 404 not found like it did last time.

Great software, serial appreciated.
Cheers

Offline DavidR

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Re: Never get a serial
« Reply #1 on: March 05, 2010, 12:41:28 AM »
What avast version are you using 4.8 or 5.0 ?

If 5.0, I would have though if you did a clean install of 5.0.418 you wouldn't want to recover the 'old' avast 4.8 home license as you would have to convert it to work with 5.0. With a clean install you should have been able to use the avast UI registration process.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline kanga

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Re: Never get a serial
« Reply #2 on: March 05, 2010, 01:34:39 AM »
Oh bah!
I tried to get the serial before installation, stupid.
Worked fine. Thanks for posting the pic :)

New interface is really nice.
Cheers and thanks.

Offline DavidR

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Re: Never get a serial
« Reply #3 on: March 05, 2010, 01:59:46 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline kanga

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Re: Never get a serial
« Reply #4 on: March 05, 2010, 03:56:03 AM »
Also I need a double smack because the emails eventually came through. I think reinstalling all my stuff is doing my head in!