Author Topic: AAVM subsystem detected a RPC error  (Read 2393 times)

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Jorgenr

  • Guest
AAVM subsystem detected a RPC error
« on: March 05, 2010, 12:01:46 PM »
Hi

I have got this problem. ThereĀ“s a red circle on avast! a-ball icon in system tray and when I click on it, the error message appears saying "the AAVM subsystem detected a RPC error".
I have tried to fix it, following the description on this page: http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=46&group=eng. Unfortunately that didn't help. What do I do now?

As far as I can see, there is a problem initializing virus chest files. There is a error message. Translated from Danish it says:
"Program cannot use virus chest client: (null)
--->Description: The RPC server is too busy to complete this action".


Windows XP. sp.3
Avast 4.8 professional 4.8.1368.

JR

Jorgenr

  • Guest
Re: AAVM subsystem detected a RPC error
« Reply #1 on: March 05, 2010, 01:08:16 PM »
Hi again

This is weird.  After the fourth reboot of my pc Avast is running again and I am able to open the virus chest.
I would still like an answer to my question if this should happen again. Having to reboot several times is not a solution.
So what should I do if this problem reappears? Uninstall / reinstall?

JR

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67236
Re: AAVM subsystem detected a RPC error
« Reply #2 on: March 05, 2010, 07:02:30 PM »
Your installation is not good.
Do you have an old antivirus installed in this computer?

I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.