AVAST ARE THIEVING BASTARDS !!!!

[mieko]

I am one extremely angry customer !!!!

Back in November i bought Avast Professional 10 Pack 1 Year Licence for my machines at home.. I've only used a couple licenses but that's beside the point.

About month and a half later there was that big fuck up by avast sending out the update causing bunch of programs to show up
as false positives which turned out to be a complete cock-up and it completely screwed up one of my machines.

Fine... Avast fucks up and screws up my machine.  I'll just re-install the OS when i have some time and take care of it.

Well i finally got some time and re-did my machine, installed Windows 7 this time and go grab Avast Professional again.

Install avast grab my licence.dat try to get it going.

Nope.... "Licence is not valid"   What the fuck !!!!!!! When did 4 1/2 months equal a year ??

So i go to log in to avast to get another copy of my licence... Nope cannot log in.. My User & Pass not accepted !

WHAT !!!!!!!!!

So i click to get another password sent to my e-mail....

NOPE !!!!!!!!!!!  NOTHING FROM AVAST !!!!!!!!!!!!!!!!!!!!!!


Send a e-mail to customer support demanding an answer.

NOPE !!!!!!!!!

2 fucking days later not a single peep.

As far as i'm concerned i've thrown away $150 away on a licence.

I know that you fuckers at avast clearly don't give a shit about your customers and i've got all rights to be completely pissed off at you.

If software screws up, you deal with it and move on...

In this case there's no moving on since Avast has effectively stolen money out of my pocket for selling licences that don't work any more.

[lukor]

I am really sorry for you troubles, hopefully the support team will catch up soon, but besides that your personal style reminds me a South Park movie.

[petusalem]

It should be license.avastlic, NOT license.dat for AV Pro. Right?

[alghorabaaa]

Yap, it is ( license.avastlic )

It should be license.avastlic, NOT license.dat for AV Pro. Right?

[Vlk]

mieko, in January, avast upgraded to version 5 which uses a new licensing model.
You will need a new license file to use with v5.

In order to get it, please follow these 3 easy steps:

1. open your existing license file in Notepad
2. go to http://www.avast.com/resend-license.php, fill in the email address you used for purchase, the avast license key which you can find in the license file you opened in step 1, and the verification code
3. hit the "Resend license" button.

In a few moments, you should receive a new license file (called license.avastlic) which you can simply insert to avast v5 (e.g. by double-clicking the file, if avast 5 is already installed on that machine).


Thanks, and sorry for the inconvenience.
Vlk

[YoKenny]

I am really sorry for you troubles, hopefully the support team will catch up soon, but besides that your personal style reminds me a South Park movie.

mieko needs my help. 

[Mikos]

I am one extremely angry customer !!!!

Back in November i bought Avast Professional 10 Pack 1 Year Licence for my machines at home.. I've only used a couple licenses but that's beside the point.

About month and a half later there was that big fuck up by avast sending out the update causing bunch of programs to show up
as false positives which turned out to be a complete cock-up and it completely screwed up one of my machines.

Fine... Avast fucks up and screws up my machine.  I'll just re-install the OS when i have some time and take care of it.

Well i finally got some time and re-did my machine, installed Windows 7 this time and go grab Avast Professional again.

Install avast grab my licence.dat try to get it going.

Nope.... "Licence is not valid"   What the fuck !!!!!!! When did 4 1/2 months equal a year ??

So i go to log in to avast to get another copy of my licence... Nope cannot log in.. My User & Pass not accepted !

WHAT !!!!!!!!!

So i click to get another password sent to my e-mail....

NOPE !!!!!!!!!!!  NOTHING FROM AVAST !!!!!!!!!!!!!!!!!!!!!!


Send a e-mail to customer support demanding an answer.

NOPE !!!!!!!!!

2 fucking days later not a single peep.

As far as i'm concerned i've thrown away $150 away on a licence.

I know that you fuckers at avast clearly don't give a shit about your customers and i've got all rights to be completely pissed off at you.

If software screws up, you deal with it and move on...

In this case there's no moving on since Avast has effectively stolen money out of my pocket for selling licences that don't work any more.

I understand you have a problem with your Avast Pro license. And you have every right to demand what is due from Alwil. I am pretty sure Alwil will take care of this just like what they have done in the past.

On the other hand though, must we use the F word? The way we post is an extension of who we are as a person...

[Gandalf1369]

Not sure if any of us can offer the kind of help he needs . . . . .  

[JoeBlack40]

Doesn't matter what kind of problems occurs,to use such a language on a VERY FRIENDLY AND AWSOME FORUM is just a disgrace...it just shows the real level of intelect of a person...shame,shame...nuff said.

[Antarctica]

Doesn't matter what kind of problems occurs,to use such a language on a VERY FRIENDLY AND AWSOME FORUM is just a disgrace...it just shows the real level of intelect of a person...shame,shame...nuff said.

Yes, congratulations to the Mods who nevertheless managed to stay friendly.

[alghorabaaa]

I agree

Doesn't matter what kind of problems occurs,to use such a language on a VERY FRIENDLY AND AWSOME FORUM is just a disgrace...it just shows the real level of intelect of a person...shame,shame...nuff said.

[anjandavid]

yes,

you are absolutely right.

what a SWEET language he/she used!!!!!!!!!!!!

[Gopher John]

Not sure if any of us can offer the kind of help he needs . . . . .  

Well, I know that I'm not licensed to dispense medication.

[pinnacle]

Hmmm.....

[Black Swan]

Bad Day mieko??