@ petusalem - who have you ever helped buddy?
@ meiko - here are a few comments I put to you that seemed to be fair enough at the time.
I dont have all day to spend on on person's problems for their free benefit.
http://forum.avast.com/index.php?topic=56636.msg479055#msg479055- I need know what problem re-occurs - probably the most common means to sorting a communication issue.
Well I'm afraid we cannot help you in this forum further than we already have -
but u keep demanding we doYou talk like someone who has had crack license -
I try bluff 
- my apologies mieko, I run out of ideasAll element 5 does is put you through to Alwil website. They have no jurisdiction to sell license.
- I have share-it account for I cannot remember how longhave you tried to re-run yr 1 year licenses for avast 4.8 using avast 4.8 as yr antivirus?
then you are still protected for the interim
- you followed my advice and it was to yr benefit
- protection from infection is what we provide here., unfortunately we got sidetracked - again, apologiesmieko, we never know what it is with the persons computer that is not working but would be different if we were actually there with them to troubleshoot problem. However, we need work remotely (from a distance), and what is often the outcome is through the communication the person sorts out the problem themself, which is best way to do things - the person themself is our greatest resource that we can work with. You have not been entirely an innocent party when it comes to breakdown in communication.
like I say we never know what is wit the person's computer without asking questions. I have problem now wit client who pays for my time - service their antivirus is just part of what I do, but an issue has arisen with avast that does not replicate on my computer. If I was person who used that computer all the time I would know quicker why this issue has arisen, but I dont know, and the least I can do is make effort to work in same environment as my clients who can run all sorts of freewares -
so when they explain to me, I can understand them. I have learn much about problems wit these freewares on avast forum. Stick around and find out for yrself. If client call in professional who work on big budget systems, they lost on these little home and personal PCs wit the erratic usage they get put under. They don't have any idea about thinking that applies at user application level, for users who cannot afford time and money to get
school only to interrupt their education (Marshall McLuhan). In my experience, avast is the
only antivirus brand that adequately caters for these kinds of people. Norton gave up on home computers years ago, you can never trust avg again after avg7, my friend says why does Trendmicro always ask me to do a scan so it will fix my computer doh!, he say when he do scan, nothing was actual wrong, doh! Trendmicro, doh! etc, etc.... avast is their friend, end of story.
btw - December 3 2009- This Avast cockup totally screwed one of my PC's:
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=377I ran this issue through two identical computers running avast wit different softwares but same problem so that I could write up documentation for my users so they understand what happens when you delete files rather than send them to virus chest. Same scenario as what screwed up yr computers. But I didn't have to repair either computer, just re-install some programs because, other than Windows installer, issue was mostly / totally confined to Program Files (Programs and Features). There should have been no major damage to yr computers. As far as I know I took screwup to the limit and no major damage.
Anyways meiko, stick around forum, I've learn heaps about real life computer problems here that dont learn at the Academy.
