Author Topic: Scan error: the device is not ready(21)  (Read 14270 times)

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Gargamel360

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Re: Scan error: the device is not ready(21)
« Reply #15 on: August 29, 2010, 07:16:15 AM »
Well, that is an old bump. :)

Recommended action?>>Remove MSE from your PC.  Allow Avast! in WD settings, or just don't use it.

You could, of course remove Avast!, rather than MSE.  Not my choice, but not my PC.  Lose one or the other for your own good.

Offline igor

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Re: Scan error: the device is not ready(21)
« Reply #16 on: August 29, 2010, 11:13:12 AM »
What exactly are those "numerous folders"?

Forward Unto Dawn

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Re: Scan error: the device is not ready(21)
« Reply #17 on: August 29, 2010, 12:18:27 PM »
What exactly are those "numerous folders"?

Please view the attached print-screen image to see the affected folders.
« Last Edit: August 29, 2010, 12:50:19 PM by Forward Unto Dawn »

Offline igor

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Re: Scan error: the device is not ready(21)
« Reply #18 on: August 29, 2010, 01:18:21 PM »
The folders on your screenshot are actually not folders - but rather links.
Normally, these links point back to C:\ ... however, in your case, the installation is somehow corrupted and they point somewhere else (either to a non-existing, or maybe removable drive).

You can create a custom scan and disable scanning links (on the Sensitivity page of the scan settings), or you can ignore these errors.
There's nothing else we can do on our side, because the problem is on your disk.

Forward Unto Dawn

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Re: Scan error: the device is not ready(21)
« Reply #19 on: August 29, 2010, 01:33:20 PM »
Okay, thanks for your help anyway.