Author Topic: "Fix now" & "Avast off or Inconsistent State"- I cant fix it  (Read 21185 times)

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Offline mkis

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #15 on: March 15, 2010, 07:28:41 AM »
I think yr system is now running slow because of the System Restore. You say you did a System restore back to when you first got yr netbook. How long ago was that? Did you bring your system back up to date, and tidy up yr programs and features?

Can you provide a HijackThis log -

Click here –
http://www.filehippo.com/download_hijackthis/2894/

Download and run.
Then do scan and save a log file.

Post the log file to this thread. If it is too large you may have to post in two parts.
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Offline Lisandro

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #16 on: March 15, 2010, 12:18:07 PM »
I think yr system is now running slow because of the System Restore.
+1
It's on an inconsistent state.
I suggest you follow both Norton and avast uninstall routines, booting each time, use the specialized tools to remove which remains.
The best things in life are free.

CXF

  • Guest
Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #17 on: March 15, 2010, 02:43:18 PM »
The inconsistent state was fixed with the instructions posted in this thread. After I did everything to fix that, my system began to run slowly.

This netbook is only 1 week old.

Offline mkis

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #18 on: March 15, 2010, 07:39:22 PM »
Yr computer is crawling because of everything you did, and everything you did or did not do 'to fix that'.

I gather that yr netbook one week old came with Norton bundled. This is a standard practice. The Norton is a trial run and you have to pay when the trial run is over. The trial run is never less than three months.

Do you have a Restore to factory settings?
Or did you use Windows System Restore? (sorry i have not read back through posts in this thread)

The advice Tech gave you is good. You are likely to have remnants from Norton in yr system upsetting things, and now you have a sub-standard install of avast as well. makes things a bit messy.

"Avast off or Inconsistent State" is symptom indicating just that. "Fix now" resets or corrects to default.
This is not often a big deal.
 
« Last Edit: March 15, 2010, 07:48:23 PM by mkis »
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CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #19 on: March 15, 2010, 10:19:34 PM »
I have done everything suggested again and again and still my system is running very slow.

I set it back to the factory settings, ran the Norton removal tool reboot. Then I Installed Avast. It was an older version and I updated. Boot. I tried to do a repair from the CP but it wouldnt allow me too. I have tried to do this thing at least 15 times and I still get the same result.

The crazy thing is my netbook was doing great and then all of a sudden it wouldnt let me fix the "inconsistent state" problem and after I got that problem fixed, the computer started to run slow.

I am just going to do one final uninstall and be done since nothing I am doing seems to work Right now its taking about 1 minute for my font to appear as I type.
I dont understand why avast works perfectly on my desktop but not on my netbook.

CXF

  • Guest
Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #20 on: March 15, 2010, 10:43:13 PM »
I think yr system is now running slow because of the System Restore. You say you did a System restore back to when you first got yr netbook. How long ago was that? Did you bring your system back up to date, and tidy up yr programs and features?

Can you provide a HijackThis log -

Click here –
http://www.filehippo.com/download_hijackthis/2894/

Download and run.
Then do scan and save a log file.

Post the log file to this thread. If it is too large you may have to post in two parts.

I forgot to do this. Here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:30:51 PM, on 3/15/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskhost.exe
C:\windows\system32\taskmgr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Windows\System32\ThpSrv.exe
C:\windows\system32\igfxext.exe
C:\Program Files\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\windows\system32\taskhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Users\Caisha\Downloads\HJTInstall.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Partner BHO Class - {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [ThpSrv] C:\windows\system32\thpsrv /logon
O4 - HKLM\..\Run: [TUSBSleepChargeSrv] %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
O4 - HKLM\..\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
O4 - HKLM\..\Run: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
O4 - HKLM\..\Run: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Firewall - ALWIL Software - C:\Program Files\Alwil Software\Avast5\afwServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\Partner.exe
O23 - Service: taisregispinger - Unknown owner - C:\Program Files\TOSHIBA\ToshibaRegistration\TaisRegistPinger.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\windows\system32\ThpSrv.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

--

Offline mkis

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #21 on: March 15, 2010, 10:59:28 PM »
Hi CXF

I just want you to fix two entries to start with -

You check the box next to the entry then you go down to fix selected and click to fix.

Then you press scan again - and then select the other entry and fix it.

That's all for now. see how you go.

Edit - sorry i was a bit busy - if you had replied - never mind, here is the two entries if not fixed yet.

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O13 - Gopher Prefix:

You need to fix Gopher because it can slow yr computer to a crawl  :)

« Last Edit: March 16, 2010, 07:03:29 AM by mkis »
Avast7 Free, MBAM (on demand), MVPS Hosts

Intel DG41TY, Windows 7 Ultimate, IE9, Google Chrome, 4 GB ram, Secunia PSI, ccleaner, Foxit Reader, Faststone Image viewer, MWSnap.

CXF

  • Guest
Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #22 on: March 15, 2010, 11:26:09 PM »
Hi mkis!

I went to uninstall in safe mode but I said WTH and tried to do a repair on the install. This time it let me do the repair and now it actually works gret! LOL!

Avram Zehavi

  • Guest
Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #23 on: December 20, 2013, 09:18:38 PM »
Hi,
Tried removal tool - worked avast was removed.
However reinstallation of avast failed.
The reinstall started and ended with no error reports but avast was not installed.
However at my next boot chkdst started and reported errors on my C; drive.
Seems something is very wrong now with the latest avast.
I am using XP

Avi