Author Topic: STOLEN LAPTOP - CAN AVAST TRACE  (Read 20912 times)

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #15 on: May 30, 2012, 10:08:02 PM »
I understand that this is not the purpose of Avast!(Although there is anti-theft for phones provided, they do not provide anti-theft mechanisms for laptops). It is also a terrible method of tracing a laptop because a single hard-drive wipe or uninstall would remove Avast.

However, I clearly stated that to my knowledge the computer already had an anti-theft mechanism (so suggesting installing Prey or Lojack does me no good now) and the computer wasn't wiped before connecting to the internet. I'm now going with the only lead available and asking how to obtain the information that Avast! has. I am not requesting them to find my laptop if it is stolen. I'm simply requesting the IP of the last connection from my already stolen laptop. I'll be sure to acknowledge NR#3 when it becomes unstolen.

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #16 on: May 30, 2012, 10:13:29 PM »
Note: I mean I shall acknowledge the advice to install Prey or Lojack when it becomes unstolen. As for contacting Avast!; no one is in the office and they aren't accepting any new messages.

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #17 on: April 24, 2013, 10:46:25 PM »
I have had this request from my clients multiple times, to track stolen systems.  Yes, it is theoretically possible to find a license number that is updating out of the 175,000,000 million registered updating users, but I have never been successful with this request in the past. My answer will be no, it's probably not going to happen this time, either.
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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #18 on: September 18, 2016, 10:37:19 PM »
Just had my laptop,stolen, so,how can i track it

Offline Pondus

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #19 on: September 18, 2016, 10:53:43 PM »
Just had my laptop,stolen, so,how can i track it
Contact avast, they may have a way  >  https://support.avast.com/support/tickets/new


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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #20 on: September 19, 2016, 01:52:40 AM »
Hi Kevin391, welcome to the forum :)

An interesting topic, that I was not aware off.
I will ask Petr Kurtin  ( Avast Developer pk from Reply #4 ) if he can help you.

Greetz, Red.
« Last Edit: September 19, 2016, 01:55:58 AM by Rednose »
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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #21 on: September 19, 2016, 09:02:08 AM »
Unless tracking software was installed consider the laptop gone.

Go to the police and provide them with details like brand, type, serial number, hardware signature and hope they find it somewhere.

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #22 on: May 04, 2017, 05:49:36 PM »
I just had my laptop stolen from tsa last night.  Can you pm me the info as well please.

egarcia, yes it's possible -- I sent you PM.

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #23 on: May 04, 2017, 05:57:54 PM »

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #24 on: October 10, 2018, 01:40:07 PM »
My laptop was stolen last night. I have I think avast premier. Can I please know how to trace?  Thanks so much

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #25 on: October 11, 2018, 12:16:25 AM »
My laptop was stolen last night. I have I think avast premier. Can I please know how to trace?  Thanks so much

Hello

I'm not sure if Avast can still help in your situation, I hope so but for future info. 'preyproject.com' is a service that allows for laptops to be traceable.
I've used PreyProject Service on all my laptops for a few years now and know first hand that it's simple straightforward, and works very well. :)

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Re: STOLEN LAPTOP - CAN AVAST TRACE
« Reply #26 on: October 11, 2018, 12:34:58 AM »
My laptop was stolen last night. I have I think avast premier. Can I please know how to trace?  Thanks so much

Hello

I'm not sure if Avast can still help in your situation, I hope so but for future info. 'preyproject.com' is a service that allows for laptops to be traceable.
I've used PreyProject Service on all my laptops for a few years now and know first hand that it's simple straightforward, and works very well. :)
I don't think that service is built into Avast.
I've also used PREY for several years but, it's something that needs to be installed before you need it.
https://preyproject.com/

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