Error: Access is Denied (5) (HELP!)

[Viewpoint]

<snip>
Thank you very much DavidR
Aside from the Java one, what should I do about the Other [Trj]
I clean'd the temp files and it is still there.

There may be something else protecting it or restoring:
If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file). I don't know for sure if these work on 64bit OS you will need to check.

• 1.  MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.
• 2. SUPERantispyware On-Demand only in free version.

Don't worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.

I already have this program downloaded, I tried looking where the reports are stored (Using 5.0) I couldn't find it.

Regards,
Viewpoint

[DavidR]

<snip>
Mcafee is the one running on Real time scanning

The ones I used to scan where: Mcafee, Malwarebytes, Avast, Superantispyware, and Avast Anti-rootkit

(Running a spybot scan as we speak.)

What McAfee product ?

So where is avast running as that is also a resident AV ?

Having two resident scanners installed is not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable.

[Pondus]

Two antivirus installed
http://www.bleepingcomputer.com/forums/index.php?s=650c478bbb23211597b6e144af56048d&showtopic=260844&view=findpost&p=1441638

Clash Of The Antivirus Apps
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.asp

[DavidR]

<snip>
I already have this program downloaded, I tried looking where the reports are stored (Using 5.0) I couldn't find it.

Which program there were two mentioned MBAM & SAS ?

If MBAM, Open the program and click the 'Logs' tab, easy to find.
IF SAS, Open and select Preferences, Statistics/Logs.

[Viewpoint]

Are you using Firefox or Opera ? see the toolbar on top of the program

I am using Firefox with a Crawler Search toolbar

Get rid of the crawler search tool bar, it brings nothing to the table that isn't already there and it gathers marketing information that could result in targeted adverts.

Uninstalled that toolbar.

[Viewpoint]

<snip>
Mcafee is the one running on Real time scanning

The ones I used to scan where: Mcafee, Malwarebytes, Avast, Superantispyware, and Avast Anti-rootkit

(Running a spybot scan as we speak.)

What McAfee product ?

So where is avast running as that is also a resident AV ?

Having two resident scanners installed is not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable.

McAfee security center

(Kindov confused)

Well, I didn't install the Protection Shields for Avast so they don't conflict with McAFees Rt scanning

How do I know if Avast is running on residential?

Regards,
Tompwnage

[DavidR]

<snip>
McAfee security center

(Kindov confused)

Well, I didn't install the Protection Shields for Avast so they don't conflict with McAFees Rt scanning

How do I know if Avast is running on residential?

avast is designed to be a resident antivirus, you need only look at the task manager and you will see avastUI.exe and avastSvc.exe running.

The fact that so far you have been lucky is no indication that they don't conflict, resident scanners install low level drivers that are designed to hook files before they run so that they can be scanned. This can be the same as two dogs fighting over one bone.

At best this could be no more than cause scanning duplication as both resident scanners try to hook and scan the same file. At worst the low level drivers could lock your system as one locks a file the other is trying to scan, now if this happens during boot it could lock you out of your system.

So luck rather than design, so I suggest you read the links given by Pondus above in Reply #17.

[Viewpoint]

<snip>
McAfee security center

(Kindov confused)

Well, I didn't install the Protection Shields for Avast so they don't conflict with McAFees Rt scanning

How do I know if Avast is running on residential?

avast is designed to be a resident anti-virus, you need only look at the task manager and you will see avastUI.exe and avastSvc.exe running.

The fact that so far you have been lucky is no indication that they don't conflict, resident scanners install low level drivers that are designed to hook files before they run so that they can be scanned. This can be the same as two dogs fighting over one bone.

At best this could be no more than cause scanning duplication as both resident scanners try to hook and scan the same file. At worst the low level drivers could lock your system as one locks a file the other is trying to scan, now if this happens during boot it could lock you out of your system.

So luck rather than design, so I suggest you read the links given by Pondus above in Reply #17.

Yeah that avast thing is running, so best thing to do is uninstall Avast?

In other words those aren't real Trojans or are they? (Avast is the only one that finds them)

If so then how do I remove them


Edit- Question: How do I know before I download a anti-virus that its not a residential one?

P.s. Thank you guys for the constant replys, this forum is very helpful

Regards,
Viewpoint

[Pondus]

Hitman Pro 3 - Second Opinion Malware Scanner
http://www.surfright.nl/en/hitmanpro

Lots of info on the website so read it

[DavidR]

@ Viewpoint
I would consider a different option, this being the avast forum and a) it was avast that did the job for you and b) whose support site is giving you all the support

I would say the detections are good, just because avast was the only one to find it as I said avast is one of the few even looking for this type of malware in the JavaScript of .htm pages, much less detect it. The internet is by far the greatest threat of infection in the form of hacked sites (the type of detection in the .htm files you listed) and the Web Shield is all over them like a rash.

- See http://www.scmagazineus.com/Every-36-seconds-a-website-is-infected/article/140414/.

Add to that avast regularly gets better rankings in detection tests, like av-comparatives.org than McAfee.

[Viewpoint]

@ Viewpoint
I would consider a different option, this being the avast forum and a) it was avast that did the job for you and b) whose support site is giving you all the support

I would say the detections are good, just because avast was the only one to find it as I said avast is one of the few even looking for this type of malware in the JavaScript of .htm pages, much less detect it. The internet is by far the greatest threat of infection in the form of hacked sites (the type of detection in the .htm files you listed) and the Web Shield is all over them like a rash.

- See http://www.scmagazineus.com/Every-36-seconds-a-website-is-infected/article/140414/.

Add to that avast regularly gets better rankings in detection tests, like av-comparatives.org than McAfee.

Alright, thank you so much. I love avast, is there I was I can get a stand alone scanner version of Avast that won't effect my anti-virus?


P.S Sorry for the endless amount of Questions, Thank you so much.

Regards,
Viewpoint

[DavidR]

There is no on-demand version of avast, it is built for resident always on protection.

[Viewpoint]

There is no on-demand version of avast, it is built for resident always on protection.

Darn   I can't put it on this computer but Ill put it on my labtop. 

[Viewpoint]

So let me get this straight...  

In conclusion these [Trj] are just the result of two anti-viruses colliding and aren't any threat what so ever?


(Folders don't exist)

Edit- http://www.avast.com/pr-online-ads-put-web-users-at-risk <-- I am thinking that's what these are.

I am sorry about the many questions.  


Regards,
Viewpoint

[DavidR]

No they are the result of avast detecting them and McAfee not detecting anything.

No, as your detections don't have the same malware name JS:Prontexi.

Avast! Virus Labs have named this attack vector JS:Prontexi. It is a JavaScript code which acts as a channel for malware attacks on vulnerable software such as Adobe and a range of zero-day exploits.

That article is reporting that on-line ads are now being exploited to try an infect your system. As I said the internet is now the most common means to attack your system. The fact is that both the Web Shield and the Network Shield go a very long way to prevent infection getting on to your system from this attack method. The other link on that page goes to the avast blog which gives a more technical report from one of the avast Virus Labs guys.