Author Topic: OK I have paid for the product and need help right away.........  (Read 10750 times)

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Offline gtpforever

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Downloaded and am at the choice point of wanting to choose trial edition or the supply a license well I am supposed to have a license but I don't see it so i came to Avast to find where it shows me links and stuff and I found a link for downloading a key file which I thought it was the one for the license info but it just says that Windows 7 doesn't recognize the file cause its called an avastic file and it doesn't know how to open it. Where do I get the license key at for this new program? Please help ASAP!!

Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #1 on: March 20, 2010, 09:18:44 PM »
When you take a close look at the keyboard, there are indeed funny little signs that can be used to increase the readability of a text.
They are: .,!?

What is your problem?
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Offline Pondus

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Re: OK I have paid for the product and need help right away.........
« Reply #2 on: March 20, 2010, 09:19:56 PM »
When you take a close look at the keyboard, there are indeed funny little signs that can be used to increase the readability of a text.
They are: .,!?

What is your problem?
Just about to say the same.....  ;D

Offline gtpforever

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Re: OK I have paid for the product and need help right away.........
« Reply #3 on: March 20, 2010, 09:25:23 PM »
How did you not get that I have an issue and that it is a certain thing by reading what I said? I mean I stated the actual problem right there in the post. LOL! Please read what I wrote and try to point me the right place for finding the things I need. I either need the the program that opens an avastic file since windows doesn't know what it is or I need the location of my license key so that I can just get it to put it in the program since I am installing. Please don't ask me this again since i have now told this 2 times. LOL!

Offline Pondus

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Re: OK I have paid for the product and need help right away.........
« Reply #4 on: March 20, 2010, 09:33:16 PM »
Quote
Downloaded and am at the choice point of wanting to choose trial edition or the supply a license well I am supposed to have a license but I
What have you downloaded ?
avast free / avast PRO / avast internet security ?

Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #5 on: March 20, 2010, 09:34:30 PM »
The program to open avastlic files is Avast5.
Once Avast is installed and the pc rebooted, a doubleclick should do the trick.

Please don't ask me that again, since I answered it now.
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Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #6 on: March 20, 2010, 09:36:04 PM »
And by the way: the avastlic file is the licence.
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Offline gtpforever

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Re: OK I have paid for the product and need help right away.........
« Reply #7 on: March 20, 2010, 09:38:55 PM »
avast! Internet Security 5.0 (3 PCs, 2 years) Delivery date: 19-MAR-2010 Is what was ordered and installed but it will not open the avastic file so how do I get the lisense key out of it for the install program cause right now it will not do anything. I can choose the trial version but I would rather just do the license now if I could.

Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #8 on: March 20, 2010, 09:42:14 PM »
see screenshot.
« Last Edit: March 23, 2010, 12:15:50 PM by Zyndstoff »
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Offline Pondus

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Re: OK I have paid for the product and need help right away.........
« Reply #9 on: March 20, 2010, 09:44:56 PM »
you will fiend a pdf.doc here http://www.avast.com/download-documentation
see page 7 - 8

Offline gtpforever

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Re: OK I have paid for the product and need help right away.........
« Reply #10 on: March 20, 2010, 09:52:30 PM »
OK well non of that helped so what I did was do the install on the trial mode and then open the avastic file to register it as the full i guess. In stead of just registering it right away as a full version during the install. I think it is working as a full version now tho.

Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #11 on: March 20, 2010, 09:55:41 PM »
Of course it is. That's the purpose of a trial.

But BTW: you did not state your problem in the first post. You said you had already installed avast - which you had indeed not.
But I supposeyou did it not by bad intention... :-))
« Last Edit: March 20, 2010, 09:57:59 PM by Zyndstoff »
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Offline gtpforever

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Re: OK I have paid for the product and need help right away.........
« Reply #12 on: March 20, 2010, 10:27:32 PM »
Bad intention? How do you figure?

Offline Zyndstoff (aka Steven Gail)

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Re: OK I have paid for the product and need help right away.........
« Reply #13 on: March 20, 2010, 10:43:03 PM »
I said: NOT by bad intention
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Offline waking

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Re: OK I have paid for the product and need help right away.........
« Reply #14 on: March 23, 2010, 07:56:00 AM »
OK well non of that helped so what I did was do the install on the trial mode and then open the avastic file ...

You have said "avastic" at least four times. As Zyndstoff noted: "the avastlic file is the licence."

"avastlic" not "avastic"

Accuracy counts.