Author Topic: trouble launching free avast 5  (Read 2323 times)

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dubble

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trouble launching free avast 5
« on: March 23, 2010, 03:55:18 AM »
i had the previous free avast 4.8 antivirus and just updated to the new 5 version. it seemed to have me uninstall the old and then update the new. however, when i try to launch it now i get "the application has failed to start because its side-side configuration is incorrect. Please see the application event log for more detail.  what now?

Offline Cahya Legawa

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Re: trouble launching free avast 5
« Reply #1 on: March 23, 2010, 12:51:14 PM »
dubble,

Welcome to the forum.

I may suggest you do clean install.

1. Download avast uninstall utility: http://www.avast.com/uninstall-utility

2. Follow the step carefully, and uninstall avast (you may do it in safe mode).

3. Restart, and try install avast 5 freshly.

Please let us know if this works for you.
Avast Ultimate (Bundle). Windows 10, Android, iOS.

Offline Asyn

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Re: trouble launching free avast 5
« Reply #2 on: March 23, 2010, 02:48:10 PM »
i had the previous free avast 4.8 antivirus and just updated to the new 5 version. it seemed to have me uninstall the old and then update the new. however, when i try to launch it now i get "the application has failed to start because its side-side configuration is incorrect. Please see the application event log for more detail.  what now?

don't know your os...
but if u perform major updates/upgrades on some u better have admin rights.
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0