Author Topic: [Solved] "Submit" check-box in virus found window does not appear  (Read 4788 times)

0 Members and 1 Guest are viewing this topic.

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
I notice that "Submit the file to avast! virus lab" check-box does not appear on my PC.
avast!'s settings -> Community -> Participate in the avast! community is enabled.

Does there need for another procedure to show this option in "virus found" window? Not a big problem, but just a question.
« Last Edit: March 25, 2010, 03:18:52 AM by NON »
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36933
Re: "Submit" check-box in virus found window does not appear
« Reply #1 on: March 24, 2010, 04:27:37 PM »
Have you tried to right click the file when in chest, to see if " submit to avast " is there ?

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
Re: "Submit" check-box in virus found window does not appear
« Reply #2 on: March 24, 2010, 04:33:42 PM »
Have you tried to right click the file when in chest, to see if " submit to avast " is there ?

Yes, there is the option you mentioned.
But sorry, I mean "how to show that option in `virus found` window", not "how to submit files to avast!"...
Sorry for my bad English.
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36933
Re: "Submit" check-box in virus found window does not appear
« Reply #3 on: March 24, 2010, 05:58:08 PM »
I don`t think you can do that, you can only send it after it is moved to chest !

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
Re: "Submit" check-box in virus found window does not appear
« Reply #4 on: March 24, 2010, 06:14:41 PM »
http://forum.avast.com/index.php?topic=57508.msg484877#msg484877
The window in this second image has the option. ??? I doubt why it has such.

But anyway, I will use virus chest instead... :)

Thanks
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 36933
Re: "Submit" check-box in virus found window does not appear
« Reply #5 on: March 24, 2010, 06:18:04 PM »
jepp i see, did not know this  :o

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84618
  • No support PMs thanks
Re: "Submit" check-box in virus found window does not appear
« Reply #6 on: March 24, 2010, 06:54:46 PM »
Have you opted in to the avast! Community in avast! Settings, Community section (see image) ?

If not I don't know if the additional options may or may not be on your alert window.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
Re: "Submit" check-box in virus found window does not appear
« Reply #7 on: March 25, 2010, 12:43:33 AM »
Have you opted in to the avast! Community in avast! Settings, Community section (see image) ?

Yes, I enabled that option.
I do repair avast! for confirmation, but no effect.

Has it something to do with the answer of register forms (PC skills question)? ???
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84618
  • No support PMs thanks
Re: "Submit" check-box in virus found window does not appear
« Reply #8 on: March 25, 2010, 01:21:10 AM »
I believe it is because you have your settings to do what mine do, in the File System Shield, Actions, my first action is set to Ask. Is that correct ?

With that setting it would appear that since you have it set to Ask and are in control of what action is taken you don't get these Report as false positive. See image example of a sample I captured earlier today.

Se image 2 where I have set the Action to Move to chest.
« Last Edit: March 25, 2010, 01:24:15 AM by DavidR »
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
Re: "Submit" check-box in virus found window does not appear
« Reply #9 on: March 25, 2010, 01:58:05 AM »
I believe it is because you have your settings to do what mine do, in the File System Shield, Actions, my first action is set to Ask. Is that correct ?

With that setting it would appear that since you have it set to Ask and are in control of what action is taken you don't get these Report as false positive. See image example of a sample I captured earlier today.

Se image 2 where I have set the Action to Move to chest.

Yes, it's correct. I set File-system shield to ask both first and second action.
And I have same window with Move to Chest action setting.
« Last Edit: March 25, 2010, 02:02:28 AM by NON »
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84618
  • No support PMs thanks
Re: "Submit" check-box in virus found window does not appear
« Reply #10 on: March 25, 2010, 02:59:27 AM »
So there you have it nothing wrong with your alert window image you posted when it is set to Ask.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online NON

  • Japanese User
  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 4673
  • Whatever will be, will be.
Re: "Submit" check-box in virus found window does not appear
« Reply #11 on: March 25, 2010, 03:18:00 AM »
Thank you for clarification. :) I got it.
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premier Beta / Evorim Free Firewall (testing)
Mobile: Win10 Pro 20H2 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 84618
  • No support PMs thanks
Re: [Solved] "Submit" check-box in virus found window does not appear
« Reply #12 on: March 25, 2010, 04:09:32 AM »
You're welcome.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security