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Author Topic: Antispam module crashing  (Read 14238 times)

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Offline Lisandro

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Re: Antispam module crashing
« Reply #15 on: April 05, 2010, 02:41:37 PM »
Why does it stay inactive and the toolbar disappear?
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Offline Lisandro

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Re: Antispam module crashing
« Reply #16 on: April 05, 2010, 05:58:50 PM »
Tried to repair avast. Nothing help.
Tried to register the dll. Strange message and failure.
Delete the file. Repair avast. Boot. Open MSOutlook and it crashed.
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Offline Lisandro

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Re: Antispam module crashing
« Reply #17 on: April 05, 2010, 07:35:44 PM »
I've uploaded the MS dump files to the ftp server.
Tech_MS_Outlook_Dump_Files.zip
Please, follow this...
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Offline Lisandro

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Re: Antispam module crashing
« Reply #18 on: April 05, 2010, 07:38:48 PM »
I have to disable the plugin... it's the only way to open MS Outlook...
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Offline Lisandro

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Re: Antispam module crashing
« Reply #19 on: April 05, 2010, 10:15:14 PM »
The plugin does not work!
Then the legitimate email continues to be marked as *** SPAM ***.
I have sent tons of times to the whitelist and nothing...
What is going on?  >:( :(
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Offline Lisandro

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Re: Antispam module crashing
« Reply #20 on: April 07, 2010, 04:06:41 PM »
The new version released yesterday solves NOTHING of this problem.
MS Outlook still crashes if the plugin is enabled.
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k.u.r.t

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Re: Antispam module crashing
« Reply #21 on: April 07, 2010, 04:40:04 PM »
Tech, can you send me the logs from the new version please? (ensure that you enable the debug logging first) It seems that you have all problems at once. I would appreciate we can manage to break things down and the work on resolving those issues one by one.

Thanks
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Offline Lisandro

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Re: Antispam module crashing
« Reply #22 on: April 07, 2010, 04:45:58 PM »
Ok. I had the debugging on since a long time ago.
Which logs do you want? All of them?
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Offline Lisandro

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Re: Antispam module crashing
« Reply #23 on: April 07, 2010, 05:14:09 PM »
Tech_Logs.7z file uploaded to the ftp site with the avast logs.
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Offline Lisandro

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Re: Antispam module crashing
« Reply #24 on: April 09, 2010, 05:57:36 PM »
avast plugin crashed Outlook 10 times more or less.
I've disable the plugin and Outlook becomes stable.
I'm submitting the logs to the ftp site.
Tech_Logs_2.7z
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Offline Lisandro

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Re: Antispam module crashing
« Reply #25 on: April 09, 2010, 08:09:27 PM »
k.u.r.t. ::)
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Offline Lisandro

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Re: Antispam module crashing
« Reply #26 on: April 12, 2010, 04:52:56 PM »
Bump...
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